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Can't print using my HP970Cxi in Windows2000

 
Rita Vanlierop
New Member

‎08-07-2000 06:58 PM

‎08-07-2000 06:58 PM

Can't print using my HP970Cxi in Windows2000

Have tried reinstalling driver many times. There are no conflicts with the LPT port.
I can't figure out what's wrong. Help!
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3 REPLIES 3
Brian DeHamer
Advisor

‎08-08-2000 06:11 AM

‎08-08-2000 06:11 AM

Re: Can't print using my HP970Cxi in Windows2000

Did you download the Windows 2000 specific driver from the Customer Care site:

http://www.hp.com/cposupport/swindexes/hpdeskjet918369_swen.html
May the force be with you
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Garrin Thompson
Advisor

‎08-09-2000 05:29 AM

‎08-09-2000 05:29 AM

Re: Can't print using my HP970Cxi in Windows2000

I have found that using the manufacturer's Win2K drivers doesn't always work with or in Windows 2000. Instead, if you use the drivers that are pre-installed into Windows 2000, you will not only find your printer supported, but hundreds of others. I would bet this would give you success as well. Being in a corporate environment, I have found that when I have to use Windows 2000's printer driver instead of the Manuf.'s, I have to "add a new local port" and put in the UNC network share before it will print over the network. (Just so you know, I'm using HP printers and HP JetDirects to connet them at work). Good Luck!
2 Years old on HP-UX 10.20 R9000 server
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CHRIS_ANORUO
Honored Contributor

‎08-09-2000 05:54 AM

‎08-09-2000 05:54 AM

Re: Can't print using my HP970Cxi in Windows2000

Follow Brian's advise and download drivers from the HP customer site.
When We Seek To Discover The Best In Others, We Somehow Bring Out The Best In Ourselves.
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