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Cannot install Drivers

 
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Frequent Advisor

Cannot install Drivers

Hi, I am using the following link to install HP network utility but error message says OS not supported. Server is HP DL360 G4 Windows 2008 R2 web addition x64 .

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=
en&cc=us&prodTypeId=15351&prodSeriesId=397638&swItem=MTX-f65710b8bc844
bfc8629d03836&prodNameId=3288140&swEnvOID=4024&swLang=8&taskId=135&
mode=5

Advise please.

Thanks

Jag

13 REPLIES 13
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Honored Contributor

Re: Cannot install Drivers

hello, of course it is not working - it is package for win2008 64bit, NOT R2 - much different OS.
It looks your server doesn't support Win2008 R2 - at least in drivers support.
Try drivers for DL360 G5 at: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288144&prodTypeId=15351&prodSeriesId=1121486&swLang=8&taskId=135&swEnvOID=4064 - it could work.

Jan
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Frequent Advisor

Re: Cannot install Drivers

Thanks for the response,

Yes I can install now. but I have a new problem now, Once net config utility is open I am unable to see NIC in the config manager.

Do you think its because server is not supported?
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Honored Contributor

Re: Cannot install Drivers

I am afraid yes...
My sugestion is to use "normal" win2008. Or do you have real reason to run R2 version?

jan
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Honored Contributor

Re: Cannot install Drivers

The NIC on DL360 G4 is Embedded NC7782 Dual Port NIC.

I would try the firmware and drivers from here (although R2 is not specifically mentioned):

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=407733&prodTypeId=329290&prodSeriesId=407731&swLang=8&taskId=135&swEnvOID=4024

Make a great day!

Roger
Make a great day!

Roger
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Honored Contributor

Re: Cannot install Drivers

BTW, the link you provided took me to a teaming NCU download. If you truly want teaming, that may not be possible. Try to get one of the ports working using the link I provided and please let everyone know whether it works or not. Thanks.
Make a great day!

Roger
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Frequent Advisor

Re: Cannot install Drivers

Thanks Roger,

I am unable install it from your link, OS not supported.

I don't think there is any other workaround for it do you?
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Honored Contributor
Solution

Re: Cannot install Drivers

Highlighted
Frequent Advisor

Re: Cannot install Drivers

Yuu Huu,

Its working now.. Can I ask is this driver for DL360 G4?

Few more things:

Could you also advise for base system driver, what driver do I need exactly?

Also HP managment page is not showing system components, its only showing system staus OK.

any advise here please?
Highlighted
Honored Contributor

Re: Cannot install Drivers

Jag:

The driver is for any product containing an embedded (LOM - Lan On Motherboard) NC7782.

As to your other questions, believ it or not, I don't know a lot about HP hardware and management tools. I also don't have any more time today to research. I trust that someone else will be able to help with those questions.

Try http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288140&prodTypeId=15351&prodSeriesId=397638&swLang=8&taskId=135&swEnvOID=54

and

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288140&prodTypeId=15351&prodSeriesId=397638&swLang=8&taskId=135&swEnvOID=4024

Roger
Make a great day!

Roger