dvd drive

[marvin mackey]

I hate to come back with the same problem,But I find that I have that same problem again,My dvd drive will not reconize that there is a disk in the bay.Yes the drive is ok,But there is something else wrong.PLEASE,help me with this.This time I will print out the instructions so I dont forget how to fix this problem,When it happens again.Marvin

[Viktor V. Lubezniy]

Hello,

Which operating system are you using?

Best regards,
Viktor V. Lubezniy

[marvin mackey]

Hi vic, I'am using win98se marvin

[Vibhor Kumar Agarwal]

How about cleaning the lens of your dvd drive and cleaning the dvd itself by a soft cloth.

[marvin mackey]

I've tried that,But the drive will not reconize the cleaning disk in the bay yo start the process.marviin

[marvin mackey]

I think that my problem might be that my computerdoesn't support the type of dvd,Just to be on the safe side here is it's nomoncation-super m ulti:dvd drie model gsa -4081b,dvd re-writable,Do you think that could be the problem?I still think it would work,But then I really dont know.It seem's that it would still rconize a disk in the bay.it is reconnized on the device manger,What do you think?My computer is a compaq en 6350/6 .4dom,p3

[Viktor V. Lubezniy]

Hello,

Does your drive recognize CD-ROM or CD-R disks, or problem is with DVD disks only?

Best regards,
Viktor V. Lubezniy

[marvin mackey]

The drive doesn't reconize any disk, marvin

[Ivan Ferreira]

Maybe your DVD drive is death. It worked before?. Did you replace something on your computer?

Do you see the DVD drive on "My computer"?

If you open your PC, and disconnect and connect disks, maybe you failed to connect the IDE cable or power cable.

[marvin mackey]

hello Ivan, Yes it did work, but nnoe it does't.I did have a cd-rw/dvd-rom drive.But I took it off, Yes on my device manger it shows the dvd drive that I'am having the problem with.And yes the ide cable is connected correct, thank you for your responce,I hope you can help, Marvin

[Viktor V. Lubezniy · Accepted solution]

Hello,

Try to boot from Win98 boot diskette (it makes with "Add/Remove Programs" applet of Control panel), insert a good data CD into drive and type the next commands in command prompt (all i write below is right for E: CD drive letter, the letter you need to set displays in line like "drive X: = device MSCD001" which displays when computer boots from diskette):

-- start of command list --
E:
dir
-- end of command list --

After typing of every command you must press Enter to execute it.
If you see directories list of your CD-disk on the screen after executing of all the commands, then your hardware seems to work OK, and you need to reinstall IDE drivers of your motherboard.
If error messages like "Drive not ready" or "Invalid drive letter" are displayed, or "Device MSCD001 not found" message displays when booting from diskette, check the setting of the master/slave jumpers on your CD-drive and hard disk drive (not "cable select", if drives are plugged to the same cable, the HDD must be master, CD - slave).

Best regards,
Viktor V. Lubezniy