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07-15-2022 09:31 AM - last edited on 07-20-2022 01:23 AM by support_s
07-15-2022 09:31 AM - last edited on 07-20-2022 01:23 AM by support_s
Hi Everyone,
Allow me to share with you an error I encounter while installing Windows server 2019 Datacenter on a DL380 Gen10 server.
I tried to install this version of Windows twice and after the installation, when the server restarts, there is a blue screen that appears with the following error message:
page fault in nonpaged area ql2300i.sys
please, do you have solution to share with me to resolve this issue?
Thanks.
Solved! Go to Solution.
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07-19-2022 09:49 PM
07-19-2022 09:49 PM
Re: Error : page fault in nonpaged area ql2300i.sys
Hi,
Ql2300i.sys is the driver for the QLA2300 adapter.
For Bluescreen issues we usually recommend to update the driver of the said hardware.
QLogic / Marvell Driver Download
Also do check if this card is compatible with Windows 2019 server.
If you are not using the card, you can try removing the card and booting the server.
Thank You!
I work with HPE but opinions expressed here are mine.
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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07-19-2022 09:50 PM
07-19-2022 09:50 PM
SolutionMay I know how you are doing OS installation, using intelligent provisioning, or direct through OS media?
If you are doing OS installation through intelligent provisioning, then update the intelligent provisioning to the latest and later deploy the OS.
Intelligent Provisioning Recovery Media for Gen10 and Gen10 Plus
https://support.hpe.com/connect/s/softwaredetails?language=en_US&softwareId=MTX_7630cc05f58a4a309cfebf396d&tab=releaseNotes
Else try the OS installation through intelligent provisioning and share the observation.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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07-20-2022 01:05 AM
07-20-2022 01:05 AM
Re: Error : page fault in nonpaged area ql2300i.sys
Hi Suman_1978,
Thanks for your reply.
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07-20-2022 01:14 AM - last edited on 07-20-2022 01:32 AM by Sunitha_Mod
07-20-2022 01:14 AM - last edited on 07-20-2022 01:32 AM by Sunitha_Mod
Re: Error : page fault in nonpaged area ql2300i.sys
Hi AmRa,
Thansks for your reply. I have tried both methods: doing OS installation, using intelligent provisioning and direct through OS media.
Actually the problem is resolved.
I was installing the OS on a logical unit configured in Raid 1 which had a size of 2.4TB. when I reduced my logical drive size to be less than 1TB, the installation was successful.
Thank you for your assistance.