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тАО03-07-2000 02:47 AM
тАО03-07-2000 02:47 AM
HP DeskJet 870Cxi
Have used HP DeskJet 870 Cxi occassionally, but stopped printing yellow color.
Bought a new cartridge, but still have the same problem
Bought a new cartridge, but still have the same problem
3 REPLIES 3
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тАО03-07-2000 05:14 AM
тАО03-07-2000 05:14 AM
Re: HP DeskJet 870Cxi
Hello Steen,
You might want to double-check the black ink cartridge. I know that sounds
strange but if one basic color is missing, this will cause other colors to
print incorrectly. I have seen this before and it was the black cartridge that
had actually run out and not the color one. Give that a try. If replacing
both cartridges doesn't fix the problem, try posting a question in the DeskJet
forums at the link below.
Regards,
Jamie Hughes
You might want to double-check the black ink cartridge. I know that sounds
strange but if one basic color is missing, this will cause other colors to
print incorrectly. I have seen this before and it was the black cartridge that
had actually run out and not the color one. Give that a try. If replacing
both cartridges doesn't fix the problem, try posting a question in the DeskJet
forums at the link below.
Regards,
Jamie Hughes
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тАО03-07-2000 06:55 AM
тАО03-07-2000 06:55 AM
Re: HP DeskJet 870Cxi
We had the same problem with our 1600 CM. It turned out to be a faulty
replacement cartridge. Must be very rare but not impossible.
John Hancock
replacement cartridge. Must be very rare but not impossible.
John Hancock
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тАО11-09-2000 01:05 AM
тАО11-09-2000 01:05 AM
Re: HP DeskJet 870Cxi
Steen,
I have encountered the very same problem.
Did you ever get a resolution?
Dermot
I have encountered the very same problem.
Did you ever get a resolution?
Dermot
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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