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I can't remove the cover from my Deskpro

 
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Occasional Advisor

I can't remove the cover from my Deskpro

I have a an older Deskpro (Pentium II) and I need to install a new hard drive. I can't get the cover of the machine. Any ideas how to do this? Greatly appreciated. Thanks.
17 REPLIES 17
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Re: I can't remove the cover from my Deskpro

Hi,
What is the model of the Deskpro system?
You could refer the following link
http://h20000.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_179146r4/TPM_179146r4.pdf

Regards.

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Honored Contributor

Re: I can't remove the cover from my Deskpro

Penny:

There are ~400 Deskpro models. You'll get more response if you post the exact model. Look for a printed label somewhere on the case (don't forget to check the bottom). On some machines, the label is in the CD tray.

HTH

Make a great day!

Roger
Make a great day!

Roger
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Occasional Advisor

Re: I can't remove the cover from my Deskpro

I'm not sure about the model. I looked for a sticker, but it's been scraped to the point I can't see the writing. On the top of the computer is a sticker with the following information:

DPEND-P400/6.4/W5C US
Compaq Serial No: 6922 BW42 G003

I received this computer from a family member and they don't remember what model it was specifically.

It is a Pentium II with Windows NT 4.0/98 factory installed.

Does that help?

Sorry I can't be more clear.
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Occasional Advisor

Re: I can't remove the cover from my Deskpro

I wish I could edit the points allotted to a response. The person who sent me the link to the Compaq manual should have got 8.5 points. I found the proper information on how to open the case. Now I have a new problem. The instructions refer to something called the "Smart Cover Lock" and I can't find where to check if this is activated. I know I'm being a pain, but this is really starting to bug me.

Thanks again for all your help.
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Honored Contributor

Re: I can't remove the cover from my Deskpro

Penny:

Does your system resemble the attached file?

Roger
Make a great day!

Roger
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Occasional Advisor

Re: I can't remove the cover from my Deskpro

Roger,

Almost exactly.
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Honored Contributor

Re: I can't remove the cover from my Deskpro

Penny:

Item 11 in the .jpg I posted is a quick cover release button. I believe there's one on each side of the front cover. Press both simultaneously and pull the cover towards you. If that doesn't work, let us know.

Roger
Make a great day!

Roger
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Honored Contributor

Re: I can't remove the cover from my Deskpro

Penny:

In case it's not obvious, clear the top of the case first (monitor, etc.)

Roger
Make a great day!

Roger
Highlighted
Occasional Advisor

Re: I can't remove the cover from my Deskpro

Roger;

Got the physical release buttons worked out, but the cover still won't budge. I think it has something to do with the smart cover lock. Any ideas on that little gem?

Penny