microsoft kernel power event id 41

[GopalSingh]

hi All

i am facing issue from last 2 days my server restart automatically after every 2 or 4 hour 
Error- microsoft kernel power event id 41 

[ManBha]

Hello,

Please help with the below.

1. Server Model
2. OS version installed on the server
3. Any recent updates performed on the server?

Thanks.

[GopalSingh]

HI 

pelase find the details 

1. Server Model - HPE ML30 Gen10
2. OS version installed on the server - Windows server 2012 R2
3. Any recent updates performed on the server? - 20 Days Before RAM changed and no new updates 

[ManBha]

Hello,

This could be an issue with the driver. 
Please do deploy the latest SPP online(via windows) 
https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/#/index.aspx?version=gen10.2024.04.00.00
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=c03190790

If the issue persists, we will have to review the logs.
Please do raise a case with us using the link: https://support.hpe.com/hpesc/public/home

Thanks.

[AU1]

@ManBha 

Buenas Tardes

estoy presentando el mismo problema con un servidor hp ml310 G8 v2, se le colocaron 4 memorias de 8 gb del tipo recomendada en el catalogo y esta presentando este problema cod 41 en la maquina virtual que funciona como controlador de dominio DC01. se reincia cada 2 a 4 horas.

he visto varios videos en youtuve, donde le asignan el problema a sistema operativo windows nt server 2012r2, el cual segun las actualizaciones han originado ese problema. 

tiene alguna ayuda que proporcionar 

gracias  

Google Translated: 

Good afternoon

I am experiencing the same problem with an HP ML310 G8 v2 server. I installed 4 8GB memory cards of the type recommended in the catalog and it is experiencing this problem code 41 in the virtual machine that works as a DC01 domain controller. It restarts every 2 to 4 hours.

I have seen several videos on YouTube, where they assign the problem to the Windows NT Server 2012r2 operating system, which according to the updates has caused this problem.

Do you have any help to provide?

Thank you

[Mr_Techie]

@AU1 

Check memory modules are properly seated and run a memory test using tools like MemTest86+ to check for any memory errors.

Check the power supply and see if any loose contact.

Mainly update the drivers and firmware if any pending updates available.

I hope these helps, let me know.