Other devices, but no drivers on DL380 G5

[Enlighten]

First off, my apologies if this was covered or resolved previously, but searching didn't bring up any results for me.

We currently have a DL380 G5 server in production, and we have a removable HDD attached for backup purposes. Once the device was attached I noticed it wasn't displaying in computer management and I couldn't initialize the drive at all. I checked the Device Manager and found there are 2 devices with yellow marks beside them:

Base System Device
IPMI Interface

This server was placed in production about a month an a half ago, I believe we used Smart Start 8.00 to install Windows 2008 x64 Enterprise Edition. Is there a driver available for this at all or a way to resolve this? My searches have not given any results.

Much appreciated.

[Roger Faucher]

Dear En:

If you remove the drive (USB?) do either of the items flagged in Device Manager go away? Please post the mfgr/model of the HDD. Thanks and make a great day!

Roger

[Stoya3]

Hi,
go to device manager - USB root hub - properties, and check power management:
Allow the computer to turn off this device to save power...

stoya

[KarloChacon]

hi

try installing PSP 8.15

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&swItem=MTX-a60c44a46d344272bf17ff919c&prodNameId=3288134&swEnvOID=4024&swLang=8&taskId=135&mode=5


when you extract the PSP in the folder look for a file .cmd extension and execute it

bye