start up of programs

[Joe van Raamt]

where in windows XP can I find which programs are running in the background? I tried to install PM8 and keep getting this error message: error 27: cannot lock drive, entire progress 100%. I have looked in the controll panel and window explorer.
According to Norton's help file that error has something with another file being in use.
I'll try to attach a file with screenshots of the steps I have taken .
On an other note, I see frequently posts about updating the BIOS, is that necessary and if so, when would that be.

[Roger Faucher]

Joe:

What's PM8? Where are the BIOS update messages coming from? PM8?

Tell us the mfgr/model of your computer and we may be able to advise you re: BIOS upgrade.

Make a great day!

Roger

[Joe van Raamt]

PM 8= Partition Magic 8 that is now distributed by Norton.
I have been trying to use it after installation, but keep getting the error message 27 I have tried to download the patch that Latif did mention in the previuos post about Partition Magic 8, but I get also an error message on that.I checked with Norton help file and this is the info on it: "Error 1628: Attributes out of order, File %lu (%lu) (EA39065C)"

Situation:
You see "Error 1628: Attributes out of order, File %lu (%lu) (EA39065C)" while using one of the following products:
- PartitionMagic
- PartitionMagic Pro
- Drive Image
- Drive Image Pro
- DriveCopy
- VolumeManager
- ServerMagic

Solution:
Run CHKDSK /F on the affected drive.
For instructions on running CHKDSK, see the document How to run Microsoft CHKDSK from the command line.
Technical Information:
The attributes in a file record must be stored in order of ascending type followed by ascending Unicode name, if they have names.**
I did run the CHKDSK and tried to install the patch again to no avail.** the bios question was more out of curiosity. The system i wanted to put the PM 8 on is Multi media computer system, Athlon AMD 2700 processor windows XP home edition 2002

[Ron Kinner]

Start / Run / msconfig

This program will open and will tell you what is running. It also gives you the ability to turn them off.

However, the easiest thing to do as a beginner is to boot into safe mode. Tap F8 a few times after you see the PC maker's logo. In safe mode only the bare minimum system programs will run. That should allow your PM8 to do its thing (unless you are trying to do it to the C: drive that you are running on.)

Ron

[Joe van Raamt]

Hi Ron, yes I have only the one hard drive, C. I will ry that suggestion and maybe I can see which programs are running in the back ground.

[Joe van Raamt]

I did restart in the diagnostic mode, but even that way the error message 27 came up and I could not proceed from there. Could it be a faulty program cd? or does someone have other ideas to try.

[Kim Torkelson]

Joe:
Are you trying to make your "C" drive smaller than 55% of the current partition size? I don't think you are supposed to do that with NTFS... Not 100% sure about that however. I think my assistant might have managed it with PM8 recently, but I can't ask him since he's on vacation right now.

To see what's currently running on your WinXP machine, click Ctrl-Shift-Esc. This will bring up the Task Manager. You can see what Applications and what Processes are running.

Have you done a Virus Scan? Checked for Spyware? If not, please do a virus scan (you can do a free scan at www.antivirus.com). Then download and install AdAware AND Spybot (I like to do Adaware first, then Spybot second). You can Google them to find the downloads. I like to download AdAware from Tucows.com, and Spybot from Downloads.com. (just my personal preference, based on experience of ease of download) You can get an excellent, free antivirus program at www.grisoft.com

My opinion about updating the BIOS: If everything is Hunky-Dory, why mess with it? but if the BIOS has a fix for something that is troubling you, go for it. Or if your machine is giving you fits, maybe the BIOS upgrade will fix it, even if the release notes don't specifically mention your trouble.

Good Luck
~kim

[Joe van Raamt]

Hi Kim, I did do a complete virus scan, ad-aware and spybot search & destroy scan. I also did a re store and re installed the Partion Magic 8 I only started with a 2 gig/b partition with the intention of making one more. I also did as per previous suggestion a CHKDSK scan and the one button check up with the Norton system works. At the last I tried to partition the hard drive with the system in diagnostic mode since the error 27 message seem to indicate that other files were in use. (can not lock drive, entire progress 100%. I tried to contact the support tech from Norton, but they only refer you to the knowledge files or a phone number (it would be cheaper to buy a new program if there was a problem with the cd). see attached screen shot of last action before clicking the "apply" button

[Thomas Bianco]

pitty your not getting a filename of the locked file, you could use Process Explorer from systernals to discover what process has it locked.
http://www.sysinternals.com/ntw2k/freeware/procexp.shtml

i'm not familar enough with partition magic 8, largly becuase i work in a shop where the desktop turnrate is high enough that resizing harddisks is not required.

i'm going to keep my eye on this thread and pop in with further help if i can though

[Kim Torkelson]

Are you logged in as an administrator?

Also, I'd get rid of ALL that junk in your startup folder, then restart. You can put the items in a new folder called "Startup Disabled" if you think you might want them starting up later, so you can easily put them back.

Here's some good info about MSCONFIG...

http://netsquirrel.com/msconfig/

~kim

[Joe van Raamt]

Yes I am logged in as administrator.
Thanks a lot for that URL, now I can at least get rid of the non essential programs in startup. I had looked before at the MSCONFIG, but I found it to mind boggeling to try.
I just tried again by uninstalling and re installing the Partition Magic8, disconnecting the internet, closing the virus scan, zone alarm fire wall and MSN. Then I tried to partion the hard drive again. I got the same error message. Now I will try again after I uncheck the un necessary programs in start up. Hopefully it will work this time.

[Thomas Bianco]

i'm going to poke systernals.com again, Autoruns.exe creates a listing of all the automatically started programs from all over the system.

[Joe van Raamt]

Hi Tom, I did download that Process Explorer, but it is too much information for me to digest. Either I have to hire someone to sort this out or just forget about partitioning the hard drive. Thanks to all who responded.

[Ron Kinner]

You should have some Partition Magic rescue disks. You will need to use those to make it work. If you boot windows then windows will take over the C: drive and it won't let PM lock it.

Ron

[Joe van Raamt]

thanks Ron, I will try that. (i did make the recue disks)

[Joe van Raamt]

Help!! I did get to partition the hard drive by using the rescue disks, but somewhere along the process i made a mistake lost my OS. How can I get that back

[Thomas Bianco]

give us a bit more info, what happened. walk us through. list any error messages etc...

it might be as simple as setting the boot flag, but it might be a complete wash. need more info to tell

[Joe van Raamt]

Thanks Thomas, I am going to take it to a computer service. Due to a brain injury I have a problems following written directions and should have taken it to the computer service as soon I ran into this problem. Thanks for the help you guys are providing on this forum