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Unable to install HP agents on Windows server 2008 R2

 
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Super Advisor

Unable to install HP agents on Windows server 2008 R2

We are beta-testing Windows server 2008 R2 and I've noted that we are unable to install any HP agents. The drivers such as NIC drivers works fine, but no agents can be installed, and so we are also unable to connect the server to the central HP SIM management server.

Is there any information on when there will be any HPSSD or HP agents available for Windows server 2008 R2 ?
7 REPLIES 7
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Honored Contributor

Re: Unable to install HP agents on Windows server 2008 R2

What is the server model?
Steven Clementi
HP Master ASE, Storage, Servers, and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5, vSphere 6.x)
RHCE
NPP3 (Nutanix Platform Professional)
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Super Advisor

Re: Unable to install HP agents on Windows server 2008 R2

HP Blade BL465c G5
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Honored Contributor

Re: Unable to install HP agents on Windows server 2008 R2

we installed PSP 8.16 on BL460c without problems

I assume PSP 8.20 also support R2

Read:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01639594/c01639594.pdf
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Super Advisor

Re: Unable to install HP agents on Windows server 2008 R2

Ok, in that case, how did you install it ?
Just using the HPSUM setup.exe or any other way ?

Since when I run HPSUM it installs the NIC drivers, the disk drivers, the smh and the version control agent, but I can´t get the agents to install so in SMH I can't see no items except VCA.

And trying manual installation just gives this

Name: HP Insight Management Agents for Windows Server 2003/2008
x64 Editions
New Version: 8.22.0.0

Beginning Silent Session...

The software is not supported for installation on this system.
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Honored Contributor

Re: Unable to install HP agents on Windows server 2008 R2

Installed used HPSUM
Did you tried PSP 8.16 from my link ?
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Super Advisor

Re: Unable to install HP agents on Windows server 2008 R2

Thanks, finally got it working using the 8.20 installation files.

The setback is that once the ILO driver and the Insight Agents now are in place I can of course see HW status, but on the other hand I immediately ran into the ASR reset issue...

http://forums13.itrc.hp.com/service/forums/questionanswer.do?threadId=1334844

Oh well, at least I did anticipate that would happen :)

Still thanks for the version info.
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Super Advisor

Re: Unable to install HP agents on Windows server 2008 R2

Versions below HP SSD 8.16 does not install on Windows 2008 R2, use 8.16 or above.