AdvancedServer ECO 2 fails to install

[Willem Grooters]

I have a problem installing ECO2 of Advanced server. In short: at about 90% completion, it fails:

Portion done: 0%...10%...20%...30%...60%...70%...90%

%PCSI-E-READERR, error reading DKA0:[SYSMGR.][INSTALL.Patches.07-11-2003]CPQ-AXP
VMS-ADVANCEDSERVER-V0703-A2-1.PCSI;1
-DDIS-E-PHYENDINP, physical end of input before end of encoding
%PCSI-E-OPFAILED, operation failed
Terminating is strongly recommended. Do you want to terminate? [YES]

YES - because NO keeps complaining about incomplete sequences....

For a full log, see attachment.

I have downloaded it again but the problem keeps coming up.
What's wrong. Is it the PCSI? HP should post a new one!
(It really is the very firts time I ran into this problem....)

[Martin P.J. Zinser]

Looks like a corrupt PCSI. I just downloaded the kit and tried to install on my system and run into the same problem. Time for hp to act.

[Antoniov.]

Willen,
I agree with Martin, your PCSI database may be corrupted.
See here to recovery PCSI database:
http://h71000.www7.hp.com/wizard/wiz_2434.html

Bye
Antoniov

[Willem Grooters]

Antonio,
It's not the PCSI-database that's corrupt, it's the PCSI itself. Other installation go without a problem. But thanks anyway: to revover a PCSI database is a LOT of work, si I prefer to restore it from backup than ;-)

[Paul Nunez]

Hi,

Sorry to hear of your troubles; try grabbing this copy of the
Advanced Server for OpenVMS v7.3A ECO2 kit:

$ ftp xfer.support.compaq.com
logon: anonymous
password:

Note: you won't be able to list files here

ftp> cd to_customer
ftp> bin
ftp> get IONETAXP-AS73AE2.AXP
ftp> quit

$ run ionetaxp-as73ae2.axp ! To create psci file

The above kit/location are maintained by the IONET team which supports the Advanced Server product in the States...

I'll try to get the "official" kit found here replaced (but I have no control of it).

Paul Nunez
HP Services

[Brad McCusker]

Sorry to hear of that problem with the kit. I will do what I can from the engineering side of things to get it fixed as well.

Brad McCusker
OpenVMS Engineering

[Willem Grooters]

Oaul,

Thanks a lot - but it doesn't work right now:

FTP> cd to_customer
250 CWD command successful.
FTP> get IONETAXP-AS73AE2.AXP
200 PORT command successful.
425 Can't build data connection: Connection timed out.
FTP>

in about 2 minutes...

Or is this passive mode - port 20 is closed on my firewall....

Willem

[Martin P.J. Zinser]

Hello Willem,

I've picked up and tested the file from the ftp server for you. You can get it from

http://zinser.no-ip.info/fw/trans/

either as Zip of PCSI. Please post here once you got the file so I can remove it again.

Greetings, Martin

[Martin P.J. Zinser · Accepted solution]

Hello Willem,

I've picked up and tested the file from the ftp server for you. You can get it from

http://zinser.no-ip.info/trans/

either as Zip of PCSI. Please post here once you got the file so I can remove it again.

Greetings, Martin

[Martin P.J. Zinser]

Sorry, for the mess, the first URL is wrong. I tried to kill the submit still, but it oviously did not work :-(

[Paul Nunez]

Hi,

Sorry, xfer.support.compaq.com is for "external" customers; see if you have better luck using:

xfer-xigs.cxo.cpqcorp.net


Paul

[Brad McCusker]

Sounds like engineering is resubmitting the kit. Look to see a good copy available later today or tommorow from the ITRC site.

[Karl Rohwedder]

You can find the kit now under:
ftp://ftp.itrc.hp.com/openvms_patches/layered_products/alpha/

[Willem Grooters]

Martin,
Got it so you mey remove them. In case of error, I have Paul's or Rohwedder's link (and hopefully, ths "official" dowload is Ok then as well).

[Willem Grooters]

This one's OK indeed - could install without a problem.
HP: Have you actually tried to install the patch before releasing it - because this should _not_ happen. For me, I can do without Advanced server for a few days, but it would be quite a difference if it would happen with, for instance, TCPIP patches.

[Martin P.J. Zinser]

Hello Willem,

glad you are all set. Kit has been removed.

Greetings, Martin