Alphaserver ds15 power up problem

[Dieter Rossbach]

On powering up my DS15, it shuts off with the following RMC alert:

CPU read from TIG deasserted unexpectedly.

Google an similar did not give any hint.

Who can help

Thanks

Dieter

[Heuser-Hofmann · Accepted solution]

Not for s DS15 but a ES40 the problem occurs, too:

http://labs.hoffmanlabs.com/node/1178

[Dieter Rossbach]

Thank you for the quick answers. Now I have a problem to identify the right jumpers om my DS15, the hints on the board are not really clear (for me)

Regards

Dieter

[Mark...]

Hi,
I believe you may wish to use Fail Safe Loader (FSL)? If so this should help:
Turn off the system. Unplug the power cord from the power supply and wait 15 seconds for the power supply capacitors to drain.
Remove the enclosure top cover to access the system board.
Locate system jumper J8 in the corner near the TOY clock. Install the jumper on pin 2 on J8.
Replace the top cover, and plug the power cord into the power supply.
Insert the firmware CD-ROM into the CD-RW drive.
Turn on the system and check the console terminal for progress messages.
At the >>> prompt, boot the firmware CD-ROM.
At the UPD> prompt, enter the update command. Enter Yes to the "Confirm update" prompt.
After the update is complete, turn off the system and unplug the power supply.
Remove the top cover, and reset the jumper on pin 2 of jumper J8 to the parked position.
Replace the top cover, plug in the power supply, and turn on the system.
Mark...

[Hoff]

FSL jumper:

http://labs.hoffmanlabs.com/node/574

Or call in your preferred hardware services provider.

[Dieter Rossbach]

I tried it all - and failed. Even with J8 set, the systems does not come to the >>> prompt, no way to replace any firmware.

Nvertheless: thank you all

> Or call in your preferred hardware services provider.

That seems to be the only solution - but it is difficult to find someone in Germany. Any hints for Europe?

Regards

Dieter

[Mark...]

Hi,
HP are in Germany - they should be able to help.
Mark...

[Dieter Rossbach]

Hi Mark,

HP of course, but this might not be the right place to fix a hardware used mainly for hobby use - but maybe the only place for DS15s ?!?

Regards

Dieter

[Mark...]

Hi,
Well if its only a hobby for you maybe this guy can help out ???
http://www.vaxman.de/about_me/about.html
and he's in Germany...
Mark...

[Dieter Rossbach]

The problem is fixed - finally, by replacing the motherboard. That was not cheap, but I got an additional year of warrenty ...

Thanks to all for their help

Dieter