Cobol V2.7 ECO 1 download issues

[Malcolm Wade]

Anyone else tried and failed to download the COBOL V2.8 Eco 1 patch?

I can download the .A-DCX_AXPEXE but when I try to unpack it I get the error:

$ run COBOLAE1027ECO2.A-DCX_AXPEXE;1
%DCL-W-ACTIMAGE, error activating image COBOLAE1027ECO2.A-DCX_AXPEXE;1
-CLI-E-IMGNAME, image file FRED$DKB400:[USERS.][MALCOLM]COBOLAE1027ECO2.A-DCX_AXPEXE;1
-SYSTEM-F-PROTINSTALL, protected images must be installed

[Martin P.J. Zinser]

Hello,

downloaded the kit and confirmed the problem you reported. Try to log a call with the
>>contact hp link for ITRC. If we are lucky someone of the hp colleagues around here picks up on this.

Greetings, Martin

[Malcolm Wade]

Martin,

My local support have opened a call on the issue.

Posting to this Forum was my other way of 'Contacting HP'; I could see no other way.

Malcolm

[Martin P.J. Zinser]

Hello Malcolm,

in the upper left corner of the patch pages is a >>contact hp link. On the page presented there on the right side is a "ask questions about ITRC" link, where you can open a trouble ticket. This is the official way to report a problem with ITRC. May current score is two bad reactions to two questions. OTOH this is what hp wants us to use, so maybe we should not give up.

Greetings, Martin

[Willem Grooters]

Am I wrong in remarking this happens more often? The impression I get from this is that HP is installing a new method without even trying to find out it really works (I know they don't do that but hey - impressions ARE important)