HP-UX performance manager- error occurred whilst accessing target node or data source

[Paolo_c]

Good morning,

We're experiencing an issue in generating HP Performance reports from any of our VMS (Alpha/integrity) Servers.

The peformance agent is installed on all nodes and all componenets appear to be up and running okay. Also we have no issue in generating any other HP BTO /SPI related alerts associated with any of the VMS Servers but receive the "Error occurred while accessing target node(s) or data source(s) error when attempting to generate performance related reports (against any of the VMS servers ) from the HP-UX performance server. We have tried rei-nstalling agent and reviewing settings./logs but cannot identify any issue on the VMS Server side which might be precluding access to these reports.

ES45_EGAXP3>>>pipe product show hist | sea sys$pipe ovpa
HP AXPVMS OVPA V4.0-40               Full LP     Install     Val 26-FEB-2013
HP AXPVMS OVPA V4.0-40               Full LP     Install     Val 26-FEB-2013
HP AXPVMS OVPA V4.0-40               Full LP     Install     Val 25-FEB-2013
HP AXPVMS OVPA E4.0-40               Full LP     Remove       -  25-FEB-2013
HP AXPVMS OVPA E4.0-40               Full LP     Install     Val 23-OCT-2012
HP AXPVMS OVPA E4.0-40               Full LP     Install     Val 23-OCT-2012
HP AXPVMS OVPA E4.0-40               Full LP     Install     Val 23-OCT-2012

ES45_EGAXP3>>>ovpa version

OVPA executables in the directory /opt/perf/bin
             scopeux X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+
           perfalarm X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+
             agsysdb X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+
             extract X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+
             utility X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+
              dsilog X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+
             sdlcomp X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+
             sdlutil X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+
                 ttd X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+
            midaemon X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+

OVPA libraries in the directory /opt/perf/lib
          libnums.so X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+
           libarm.so X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+

OVPA metric description file in the directory /opt/perf/lib
             metdesc X.04.00.00     06/11/09 OpenVMS Alpha V7.3-2+

All critical OVPA files are accessible