Insight Management agents fail to install on itanium 8.3 cluster

[R. Verkerk]

Hello,

I am trying to install insight manager 3.4-1 on my Itanium 8.3 cluster. It fails as follows:

The following product will be installed to destination:
HP I64VMS MGMTAGENTS V3.4-1 DISK$IA64VMSSYS:[VMS$COMMON.]

Portion done: 0%...10%...20%...30%...40%...50%...60%...70%...80%...90%
WBEM$ADMIN identifier exists in the database
WBEM$OPERATOR identifier exists in the database


%PCSI-I-PRCOUTPUT, output from subprocess follows ...
%COPY-W-DIRNOTCRE, $1$DGA100:[SYS0.WBEM.WEB.IM.DCLSHOW]ENG.DIR;1 directory file not created
%COPY-W-DIRNOTCRE, $1$DGA100:[SYS0.WBEM.WEB.IM.DCLSHOW]IMAGES.DIR;1 directory file not created
%COPY-E-OPENIN, error opening $1$DGA100:[SYS0.WBEM.WEB.IM.GSVIEW...]*.*;* as input
-RMS-E-DNF, directory not found
-SYSTEM-W-NOSUCHFILE, no such file
%DCL-W-UNDFIL, file has not been opened by DCL - check logical name
%DCL-W-UNDFIL, file has not been opened by DCL - check logical name
%DCL-W-UNDFIL, file has not been opened by DCL - check logical name
%DCL-W-UNDFIL, file has not been opened by DCL - check logical name
%DCL-W-UNDFIL, file has not been opened by DCL - check logical name
%COPY-W-DIRNOTCRE, $1$DGA100:[SYS0.WBEM.WEB.IM.DCLSHOW]ENG.DIR;1 directory file not created
%COPY-W-DIRNOTCRE, $1$DGA100:[SYS0.WBEM.WEB.IM.DCLSHOW]IMAGES.DIR;1 directory file not created
%COPY-E-OPENIN, error opening $1$DGA100:[SYS0.WBEM.WEB.IM.GSVIEW...]*.*;* as input
-RMS-E-DNF, directory not found
-SYSTEM-W-NOSUCHFILE, no such file
%PCSI-I-PRCERREXE, error executing: @pcsi$destination:[sysupd]wbem_postinstall.com

%PCSI-E-EXEPSTFAIL, product supplied EXECUTE POSTINSTALL procedure failed
-COPY-E-OPENIN, error opening !AS as input
%PCSI-E-OPFAILED, operation failed
Terminating is strongly recommended. Do you want to terminate? [YES]

What am I doing wrong?

greetings,

Robert verkerk

[Martin Vorlaender]

Robert,

I'm only on VMS 8.2-1. Installing V3.4-1 resulted in

***********************************************************
PLEASE TERMINATE THE INSTALLATION, your system is currently
running the WEB Agents. Errors will result if you continue!
The Management Agents must be stopped on this node:
To check the Management Agents execute
$SHOW SYSTEM/PROCESS = WBEM*
To stop the Management Agents run
$@SYS$SPECIFIC:[WBEM]WBEM$SHUTDOWN
or execute the STOP/ID command on the desired node(s).
***********************************************************

So I stopped the WBEM processes, and remove V82_MGMTAGENTS. After that, the installation of V3.4-1 was flawless.

cu,
Martin

[R. Verkerk]

Hello,

I made a case at HP. I got a new kit which will install on a cluster. The problem was that a kit installed on a single node works. On a cluster it fails to install.

An update on the kit fixes the problem.

greetings,

Robert verkerk

[R. Verkerk]

Hello,

The kit mgmtagents kit 3.4-1a fixed the problem.

gr,

Robert Verkerk