MOTIF displays hourglass - locked out

[Mike Poole_1]

Hi guys,

My MOTIF screen displays only an hourglass and we can't seem to get past it to login.

It looks like the last session may not have finished closing or something.

I DO have telnet access to the machine and all applications are running normally, but I need to log in and run an app inside MOTIF.

Is there a keystroke combination or something I can do remotely to force the session without rebooting?


THANKS!

[Bojan Nemec]

Mike,

You can restart DECWindows using this command:

$ @SYS$MANAGER:DECW$STARTUP RESTART

But it will be better to see what is blocking the server.

Bojan

[Mike Poole_1]

In the TELNET Reflection session it says it is restarting the DECW session but when I went back to the server to see it still shows an hourglass.

Moving the mouse moves the hourglass but it isn't animated or anything else.

[Edwin Gersbach_2]

Check current and previous version of the logfile SYS$MANAGER:DECW$SERVER_0_ERROR.LOG

Was a new version created when you issued the restart command?

Is there a process DECW$SERVER_0 ?
Try to kill it and execute DECW$STARTUP

Edwin

[Hoff]

If the server restart did not resolve this, This usually means you'll be applying one or more ECO kits for whatever OpenVMS and whatever DECwindows version is in use here, and -- yes -- rebooting. The GRAPHICS and/or UPDATE kits and the Motif ECO kit for the release -- if any -- are common.

As a workaround, aim the DECwindows display at another X11 node on the network, and operate from that display pending the ECO and the reboot. There are a couple of ways to do this, depending on the OpenVMS host configuration and software versions. For a straight DECnet or (if configured) IP display, issue the SET DISPLAY /NODE=decnet-node or the SET DISPLAY /NODE=ip-host /TRANSPORT=TCPIP command.

If you have another X11 node running OpenVMS, use the security menu to allow the incoming access, and off you go.

If ssh is around and the DECwindows IP transport is enabled, you can tunnel in from a client, and get the display back that way. For instance, using the X11 and ssh capabilities of Mac OS X, see: http://64.223.189.234/node/134

The /node/134 has the details on configuring the IP transport for use with DECwindows (if that's not already configured here), but that'll likely require a reboot here.