Problem booting VMS 7.2-1 when 2nd KGPSA is installed

[Hejib]

I have an Alpha 4100 running OpenVMS 7.2-1. This was uptill now running on 1 KGPSA and working fine. I have now installed a 2nd KGPSA. The second KGPSA is seen by the SAN switch. Two new paths have appeared on the HSG80. All necessary disks are now given 4 paths all together. Before rebooting I have done wwidmgr -show wwid and wwidmgr -quickse -udid etc to present the boot disk. When at ">>>" I do show device, kgpsaa0 and kgpsab0 both show two entries each. When I look at the connections on the HSG80 they all four show online. When Tried boot the system hangs. The last message that appears is "%SHADOW-I-VOLPROC, DSA0: has completed volume processing."

I have to cntrl-p to halt it. Then disconnected the fibre from the back of new KGPSA and rebooted the system. Sytems boots ok. If I now connect the fibre back and check the paths on HSG80 the two paths are offline. When I do mc sysman io auto then that command hangs doesn't come out to prompt. If I take the fibre connection of that 2nd KGPSA out the command gives me a prompt. But gives an error

%IOGEN-I-FIBREPOLL, scanning for devices through FIBRE port PGA0

%IOGEN-F-FTLIOERR, fatal I/O error while trying to access device

I have tried another KGPSA but still get the same error. I have even tried the fibre of the working KGPSA and connected to failing KGPSA and left the working KGPSA disconnected to rule out the cable. The sytem still refuses to boot.

I can't go to VMS 7.3-1 because of upgrade issues with some of the Oracle applications that are on this system. My patch level is
Update V3.0, SYS V12.0, Fibre_SCSI 6.0 etc.

I have another 7.2-1 system that has two kgpsa installed and has all four paths online and boots perfectly well.

Any idea what could be going wrong? Is there a fix to this. Is there something on bootflags using some large number, something like 0,000001 or 0,200000 - not exactily sure whats that meant for. Haven't tried as couldn't find any documentation.

Please can someone help. Thanks

[Steven Schweda]

The boot flags are covered in the FAQ:

http://h71000.www7.hp.com/faq/openvms_faq.html

Look for "boot flag".

[Andy Bustamante]

First, I'd make sure the two KGPSAs have the same firmware and matching model numbers. There are several options.

Second, did the second KGPSA go into a the same PCSI bus as a graphics card? This is an unsupported configuration and sometimes missed when installing an HBA. There are 2 PCI buses on a 4100, see http://ftp.digital.com/pub/Digital/Alpha/systems/as4100/docs/config_install_guide.pdf for details.

I've heard in a system will less than 4 gb of memory you can get away with this,
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=816590 but it's still "unsupported."


Andy

[Volker Halle]

Graham,

is the new KGPSA set to FABRIC mode ?

>>> WWIDMGR -SHOW ADAP

Is it the same type of KGPSA ? Does OpenVMS recognize it ?

Once the system hangs during boot, you could force a crash (CTRL-P and >>> CRASH) and look at the FC data structures in the crash.

You can check the firmware using

>>> SHOW CONF

or

$ ANAL/SYS
SDA> FC SHOW DEVICE FGA0
SDA> FC SHOW DEVICE FGB0

Volker.

[Hejib]

Thanks to both Andy and Volker. I work the late shift thatâ s why a late reply.

Looks like I have a problem with Firmware version.

SDA> fc show dev fga
FGA0: operational firmware revision DS3.81A4
port_name(adapter_id) = 1000-0000-C92C-096B, node_name(host_id) = 2000-0000-C92C-096B
SDA> fc show dev fgb
FGB0: operational firmware revision DS3.82A1
port_name(adapter_id) = 1000-0000-C92B-22CD, node_name(host_id) = 2000-0000-C92B-22CD

FGA has a lower version than FGB. I have another 4100 with two HBAs and that works fine. The firmware on that is DS3.91A1. Is that the version I should go to?

How do I upgrade the firmware and where will I get the DS3.82A1 or DS3.91A1? Any pointers highly appreciated.

Below is â >>>SHOW CONFIGâ etc. when I had the box at chevrons and after we installed the 2nd KGPSA. The working KGPSA (WWN 2000-0000-c92b-22cd) â kgpsa1 is on PCI0 slot 5. Is it the VGA slot. Is it working because I have less than 4MB memory.

Bus 0 iod0 (PCI0)
Slot Option Name Type Rev Name
5 KGPSA-C f80010df 0002 kgpsa1


P00>>>show config
Compaq Computer Corporation
AlphaServer 4100

Console V6.0-4 OpenVMS PALcode V1.21-2, Digital UNIX PALcode V1.23-2

Module Type Rev Name
System Motherboard 0 0000 mthrbrd0
Memory 1024 MB EDO 0 0000 mem0
Memory 1024 MB EDO 0 0000 mem1
Memory 1024 MB EDO 0 0000 mem2
CPU (2MB Cache) 2 0004 cpu0
CPU (2MB Cache) 2 0004 cpu1
Bridge (IOD0/IOD1) 600 0031 iod0/iod1
PCI Motherboard 8 0002 saddle0
CPU (2MB Cache) 2 0004 cpu2
CPU (2MB Cache) 2 0004 cpu3

Bus 0 iod0 (PCI0)
Slot Option Name Type Rev Name
1 PCEB 4828086 0005 pceb0
3 DECchip 21140-AA 91011 0022 tulip0
5 KGPSA-C f80010df 0002 kgpsa1

Bus 1 pceb0 (EISA Bridge connected to iod0, slot 1)
Slot Option Name Type Rev Name
Bus 0 iod1 (PCI1)
Slot Option Name Type Rev Name
1 NCR 53C810 11000 0002 ncr0
3 Ethernet 10108086 0001 unknown0
3/1 Ethernet 10108086 0001 unknown1
4 KGPSA-C f80010df 0002 kgpsa0

P00>>>show dev
polling ncr0 (NCR 53C810) slot 1, bus 0 PCI, hose 1 SCSI Bus ID 7
dka500.5.0.1.1 DKA500 RRD45 0436
polling kgpsa0 (KGPSA-C) slot 4, bus 0 PCI, hose 1
kgpsaa0.0.0.4.1 PGA0 WWN 2000-0000-c92c-096b
dga2009.1003.0.4.1 $1$DGA2009 HSG80 V87F
dga2009.1004.0.4.1 $1$DGA2009 HSG80 V87F
polling floppy0 (FLOPPY) PCEB - XBUS hose 0
dva0.0.0.1000.0 DVA0 RX23
polling kgpsa1 (KGPSA-C) slot 5, bus 0 PCI, hose 0
kgpsab0.0.0.5.0 PGB0 WWN 2000-0000-c92b-22cd
dgb2009.1001.0.5.0 $1$DGA2009 HSG80 V87F
dgb2009.1002.0.5.0 $1$DGA2009 HSG80 V87F
polling tulip0 (DECchip 21140-AA) slot 3, bus 0 PCI, hose 0
ewa0.0.0.3.0 00-00-F8-1B-10-B6 FastFD (Full Duplex)

[Uwe Zessin]

Here is a link to the adapter's support pages with software and documentation:
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?locale=en_US&prodTypeId=12169&prodSeriesId=327008〈=en&cc=us&y=5&x=9