:%SYSTEM-F-ACCVIO, access violation, reason mask=D8

[BG Jeong]

I need to help.
Our vms version is 7.1-1.
that machine has upgraded VMS version 7.3-1.
it's all right.
but installed "DEC AXPVMS VMS_UI_HANGUL V7.3 Layered Product" (actually, here is korea)
,some dump messages was happened.
it happened when i commanded "show dev", "show mem" only.

$ show dev d
Device Device Error
Name Status Count
Intermediate device: ALPHA$DKA0:
%SYSTEM-F-ACCVIO, access violation, reason mask=78, virtual
address=300000000000
001B, PC=00000000000121E0, PS=00021D40

Improperly handled condition, image exit forced.
Signal arguments: Number = 0000000000000003
Name = 000000000000000C
0000000000045A78
300000000000001B

Register dump:
R0 = 000000000000000C R1 = 0000000000000011 R2 =
00000000000121E0
R3 = 0000000000021D40 R4 = 00000000000231C0 R5 =
0000000000000001
R6 = 0000000000000001 R7 = 000000007AEE93C8 R8 =
00000000007810D2
R9 = 0000000000000400 R10 = 0000000000000100 R11 =
000000007AEE8F58
R12 = 000000007AEE8E58 R13 = 000000007AEE93D8 R14 =
0000000000000000
R15 = 000000007AF8E690 R16 = 000000000000000C R17 =
0000000000000000
R18 = 0020202020202020 R19 = 0000000000000020 R20 =
0000000000000005
R21 = 7AEE8E580000000D R22 = 0000000000000004 R23 =
2020205341363121
R24 = 0000000000000000 R25 = 0000000000000001 R26 =
0000000000045A78
R27 = 000000007B5DEE20 R28 = 300000000000001B R29 =
000000007AEE8E30
SP = 000000007AEE8E30 PC = 0000000000045A78 PS =
300000000000001B

so, I search ECO.
I finded VMS731_CLIUTL-V0100 kit.
I installed that patch kit with VMS731_PCSI-V0100,
VMS731_UPDATE-V0100.
(http://www2.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=VMS731_CLIUTL-V0100&context=openvms:alpha:7.3-1)

but, no changed.

$ show dev d
Device Device Error
Name Status Count
Intermediate device: ALPHA$DKA0:
%SYSTEM-F-ACCVIO, access violation, reason mask=D8, virtual
address=300000000000
001B, PC=00000000000121F0, PS=00021D40

Improperly handled condition, image exit forced.
Signal arguments: Number = 0000000000000003
Name = 000000000000000C
0000000000045AD8
300000000000001B

Register dump:
R0 = 000000000000000C R1 = 0000000000000011 R2 =
00000000000121F0
R3 = 0000000000021D40 R4 = 00000000000231C0 R5 =
0000000000000001
R6 = 0000000000000001 R7 = 000000007AEB93C8 R8 =
00000000007810D2
R9 = 0000000000000400 R10 = 0000000000000100 R11 =
000000007AEB8F58
R12 = 000000007AEB8E58 R13 = 000000007AEB93D8 R14 =
0000000000000000
R15 = 000000007AF5DC20 R16 = 000000000000000C R17 =
0000000000000000
R18 = 2020202020202020 R19 = 2020202000000000 R20 =
0000000000000001
R21 = 7AEB8E580000000D R22 = 0000000000000004 R23 =
6574615341363121
R24 = 0000000000000000 R25 = 0000000000000001 R26 =
0000000000045AD8
R27 = 000000000015CE00 R28 = 300000000000001B R29 =
000000007AEB8E30
SP = 000000007AEB8E30 PC = 0000000000045AD8 PS =
300000000000001B

[Ian Miller.]

look at the VMS731_MASTER_ECO_LIST and consider installing all rating 1 patches. The fix may be in one of the others. If you log this problem with ho they will probably ask you to bring your system up to date in this way.

Note that you installed VMS731_UPDATE V1.0 but the current version is V4.0

The fixes in CLIUTL don't appear to fit your situation exactly.

[Guy Peleg]

It looks like the version of SHOW.EXE in
the HANGUL kit does not match the version
of CLIUTLMSG.EXE.

Please file a service call with your local
support center, they will be able to escalate the problem to engineering.

In the meanwhile, you may try copying
SHOW.EXE and CLIUTLMSG.EXE from a non-
HANGUL kit.

Regards,

Guy Peleg