Alpha Boot

[Sebastian_30]

Helo,

I have a problem with an Alpha 1000.
Sometimes it reboots itself, and I can see on the console screen, an error like this:
"Hard Error, Error 5"

I'm trying to get more information, but sometimes for a few days nothing occurs, but suddenly it reboots.

Thks in advc
Sebas

[D Block 2]

Sebas,
you might just post this one, in the TRU-64 forum.. not hpux forum.

[Simon Hargrave]

I have no experience of these systems (and you're on a HPUX forum so perhaps not many others will?) however a little googling cale up with this document: -

www.compaq.com/alphaserver/download/dec4000_ug.pdf

it suggests that running "test" from the "console mode" will analyse your hardware, and should isolate where the problem is.

read page 2-4 for how to get into the console mode, then page 3-25 shows an example of the test command and output.

The device ID should give an idea as to what is faulty and will need replacing.

[Chuck Ciesinski]

Sebastian,

In addition to the TRU-64 Forum, I would also suggest you post the question to the OpenVMS Forum for assistance.

Chuck Ciesinski

[Vladimir Fabecic]

Hello
That can be hard disk failure or RAID controller error (if you have it).
Can you post more information, such as OS version and hardware configuration. Can you send binary errorlog file? You can also try to use "eurf" (if it is TRU64).

[Roger Mansard]

Bring the system down and set auto_action to HALT. that was the system will come to a halt and not autoboot.

When the system comes to the boot prompt >>>
Try doing >>>sho >>>sho dev , init, sho config, etc for some SRM firmware info, and there are some simple diags you can run. These vary some from Alpha to Alpha. But, the best thing to do here is to boot single user mode (e.g. >>>b -fl s) or multi user mode (e.g. >>>b) and watch the console printout for clues. Also, b4 booting, type in the word crash. That was the system's savecore will attempt to take a crash dump and store it in the default location which is /var/adm/crash.

[Ross Minkov]

try this:

# shutdown -h now
>>> test

see if any errors show up.

-Ross