framework error: subsystem 'ptstr' failure at boot.

[Dominique_11]

AlphaServer ES40 PCI configuartion

Slot Option Hose 0, Bus 0, PCI
1 NCR 53C895 pkb0.7.0.1.0 SCSI Bus ID 7
dkb0.0.0.1.0 COMPAQ BD0366349C
dkb100.1.0.1.0 COMPAQ BD036635C5
3 NCR 53C895 pkc0.7.0.3.0 SCSI Bus ID 7
mkc400.4.0.3.0 COMPAQ SDT-10000
7 Acer Labs M1543C Bridge to Bus 1, ISA

15 Acer Labs M1543C IDE dqa.0.0.15.0
dqb.0.1.15.0
dqa0.0.0.15.0 Compaq CRD-8402B
19 Acer Labs M1543C USB

Option Hose 0, Bus 1, ISA Floppy dva0.0.0.1000.0
Slot Option Hose 1, Bus 0, PCI 4 NCR 53C895 pka0.7.0.4.1 SCSI Bus ID 7 dka0.0.0.4.1 COMPAQ BD0366349C
dka100.1.0.4.1 COMPAQ BD03664553
5 Intel 21154-*E Bridge to Bus 2, PCI

OS installed on this system is Tru64 unix V:4.0F

I have this error message at boot.

PTSTR : no hardware detected.
framework error: subsystem 'ptstr' failure
subsystem error: Invalid argument
Failed to automatically configure subsystem: ptstr
framework error: unresolved symbol name
Failed to automatically configure subsystem: pt

Could you help me ?

Cordialy,
dominique

[Ivan Ferreira]

I never saw this error before.

Is this a "fresh" installation or was a working system?

Try to boot using the genvmunix kernel:

boot -fi genvmunix -s

Run:

bcheckrc
swapon -a
lmf reset
doconfig

Recompile and copy the new kernel to /

Try to boot again. How the problem started? The system crashed?

Did you changed something on the hardware? 4.0F is very sensitive to disk changes.

[Mark Poeschl_2]

Looks like you may have some entries in the /etc/sysconfigtab file that no longer match your H/W or OS configuration. As Ivan points out earlier versions of Tru64 are particularly sensitive to these kinds of issues. Look for "pt:" or "ptstr:" sections in the sysconfigtab file and see if you can figure out what they are trying to do.

[Michael Yu_3 · Accepted solution]

Hi Dominique,

It looks like the hardware used by DECss7 is missing on your system. The hardware should be a DNBE1/DNBT1 board used for connection to signalling system 7.

Thanks and regards.

Michael

[Dominique_11]

Thank you very much for your help.

I am very impressed by the many fast responses.

For information: it's not a new installation, but the restore of another system.

I have DECss7 installed on my server but no DENBE1. It is certainly my problem. I try to uninstall DECss7 and reboot. I would give you the response in a few days.

Regards,
Dominique

[Dominique_11]

Thank you very much for your answers.

I have uninstall DECss7 and reboot.
Problem solving.

Regards,
Dominique