messages - CPU error

[Michael Schulte zur Sur]

Karthik,

if you have a maintenance contract for the machine, I would not hesitate and open a call with HP. Let them worry about the details. Depending on the importance of the machine, I wouldn't try to much to correct such problems myself. I guess, they will exchange the cpu.

Is it hard to get downtime for the machine?

Michael

[Karthik S S]

Michael,

I have left the decision to my colleague. He told me that he will speak to the user and findout. It looks like they do not have a maintenance contract. Hence, he might settle for reseating the CPUs and see if the problem occurs again ... he might do it by this evening

-Karthik S S

[Karthik S S]

This was the reply I received from my colleague,

--------------------------------

Hi Karthik

The problem is solved at last !!!!!

As u told i removed all cpu s and connected one by one.
After some permutation and combination i noticed one cpu has gone bad.
I removed that cpu and now it is booting without any problem.

Thanks for ur time and help.

regards
jagga

-------------------------------------------


Thanks goes to ITRC :-)

-Karthik S S