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Re: server reboot. HW crash

 
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Dani_Galera
Occasional Advisor

server reboot. HW crash

hi all,
few minutes ago a server rebooted
after some investigations we have this:
"EVM ALERT [700]: System panic: panic (cpu 0): Processor Machine Check"
and this:

nde011 # hwmgr -st comp


STATUS ACCESS INDICT

HWID: HOSTNAME SUMMARY STATE STATE LEVEL NAME

------------------------------------------------------------------------------

1: nde011 online available AlphaServer ES45 Model 2B

2: nde011 critical online available high CPU0

3: nde011 online available CPU1


so seems that CPU0 has a problem

how can i check the status or real problem of CPU?

regards

6 REPLIES 6
Harmanjit_1
Frequent Advisor
Solution

Re: server reboot. HW crash

Hi,

You can get more details using webes or dia if its installed on your system.

Meanwhile can you check and confirm if you have anyother error string in messages file or in crash data file.

thanks

Ivan Ferreira
Honored Contributor

Re: server reboot. HW crash

You should install webes, and use wsea to translate your binary error log. You should also check your SRM/MBM/SCM logs.
Por que hacerlo dificil si es posible hacerlo facil? - Why do it the hard way, when you can do it the easy way?
Arch_Muthiah
Honored Contributor

Re: server reboot. HW crash

Dani,
which machine created this panic.

Have you look into /var/adm/crash for
the crash-data.x file and that gives you a traceback of the panic. That may give you
a better idea as to hardware or software.

Do you have Dia utility?


Archunan
Regards
Archie
Arch_Muthiah
Honored Contributor

Re: server reboot. HW crash

Dani,

You can download DECEvent from this site,

http://h18023.www1.hp.com/support/svctools/decevent/index.html

Using which you can analyze the system maintained event logfile using couple of commands.
Regards
Archie
Dani_Galera
Occasional Advisor

Re: server reboot. HW crash

hi

finally i used DIA

thanks to all

regards
Dani_Galera
Occasional Advisor

Re: server reboot. HW crash

DIA used