System bootup but console shown "[700] SCSI event" continuously

[Cheri Wong]

Hello,

I did a system reboot on my DS15 with Tru64 5.1a yesterday. During reboot, I found the following messages:

Jul 9 06:36:23 hp01 vmunix: Interrupt not expected
Jul 9 06:36:23 hp01 vmunix: cam_logger: SCSI event packet
Jul 9 06:36:23 hp01 vmunix: cam_logger: bus 2
Jul 9 06:36:23 hp01 vmunix: ataintr

After reboot, console shown "[700] SCSI event" continuously. But everything seems all right and operating normally.

Please advice is there any hardware failure Your help will be greatly appreciated!!

Thanks!
Cheri

[Torsten.]

Hi,

welcome to the HP-UX subforum, but I would suggest to ask questions about Tru64 in the Tru64 area:

http://forums1.itrc.hp.com/service/forums/familyhome.do?familyId=280

[Venkatesh BL]

Check out the binary error log file (/var/adm/binary.errlog). That should have more info.

You could use:
# evmget -C binlog -f '[age < 1d]' | evmshow -d | more

to extract recent log messages from the file.

[Mark... · Accepted solution]

Hi,
You could also try uerf which is built into Tru64
# uerf -R -c err -o full |more
This requires you to check the output. More for Field Service [FS] engineers if you are not used to this type of output and it is not the best tool to use for his try of Alpha.

You could also try installing WEBES and the SEA component to help you diagnose the fault as that is what it was designed for. The DS15 is what is known as a "switched" system [to do with the architecture] and WEBES/SEA was written to help FS engineers t/s "switched" Alpha systems. Check out:
http://h18000.www1.hp.com/support/svctools/webes/index.html
It is an official HP tool, the kits are free, full installation / release notes are available to download. The install is easy enough and if you do have a hardware fault now or in the future then this tool may well help you to self diagnose. The user guide is helpful and you can use either the CLI or web interface. Quick read of the documentation and you should be on your way.

Mark...

[DCBrown]

Jul 9 06:36:23 hp01 vmunix: ataintr

Looks like either the ata adapter is bad or there is a bad device attached. This is probably built into the motherboard. If not needed, then try disabling it.

Bud

[Cheri Wong]

How to disable it? Please advice.

Thanks,
Cheri

[Mark...]

Hi,
err disable what?
Not possible to disable ide - built into mainlogic board of DS15. Replace main logic board to fix.
Disable scsi - also built into main logic board [x2 = two built in]. Not possible to disable - replace main logic board to fix or if only one port is in use transfer the cable to the other one. However the second port is only supposed to be used for external devices if my memory is correct for this system [check ds15 quickspecs]. Note if you do move the cable then the "names" of your disks will also move.
Bad ide device? in the case of the ds15 it would be the cdrom. Well you could remove the cable but then how are you going to use the cdrom!? Replace cdrom.
Bad scsi device? probably disk or maybe tape, well remove it and replace it with a new one.
Mark...