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03-03-2004 08:27 PM
03-03-2004 08:27 PM
tempreture problem for alpha server 4100
i have an alpha server 4100 installed in room with very good cooling system the new problem that appears since 5 days if i just opend the door for a while the system is crashed and the tempreture reached 51degreeC which the maximum that the system crash after. i do clean all the fans of the CPU and power supply but the system retun to the same problem i used the show power command from the console and the result is good. plz advise
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03-03-2004 09:03 PM
03-03-2004 09:03 PM
Re: tempreture problem for alpha server 4100
My opinion is that there is not much you can do other than make sure that you have the right fan.
I would like you to explore the idea of adding an additional fan and may be at the same time position this fan in such a way that the the air is sucked out instead of blowing.
Try this, all the very best :)
regards
Mobeen
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03-03-2004 09:10 PM
03-03-2004 09:10 PM
Re: tempreture problem for alpha server 4100
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03-03-2004 10:37 PM
03-03-2004 10:37 PM
Re: tempreture problem for alpha server 4100
about which door are you talking, the front door?
greetings,
Michael
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03-03-2004 11:02 PM
03-03-2004 11:02 PM
Re: tempreture problem for alpha server 4100
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03-03-2004 11:29 PM
03-03-2004 11:29 PM
Re: tempreture problem for alpha server 4100
See one of the things is, when your system is already down to the console and ready to boot up, the power should be good, else it would never have booted if the temp was high. I thought there was a way to look at the history of temp while at console. Never the less, you should be able to see all that you need using the SDA.
$:/>ANALYSE/SYSTEM
SDA:/>SHOW CRASH
SDA:/>SHOW SUMMARY
SDA:/>SHOW CPU
These typically give you the values at the time of crash.
Let me know how it goes
regards
Mobeen
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03-03-2004 11:32 PM
03-03-2004 11:32 PM
Re: tempreture problem for alpha server 4100
I am sorry i thought you were running OpenVMS, hence suggested to run ANALYSE/SYSTEM. Do you know how you invoke SDA (dump analyser) in Tru64. If you know do that and look at the following
SDA:/>SHOW CRASH
SDA:/>SHOW SUMMARY
SDA:/>SHOW CPU
regards
Mobeen
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03-03-2004 11:36 PM
03-03-2004 11:36 PM
Re: tempreture problem for alpha server 4100
It will get better air.
greetings,
Michael
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03-03-2004 11:39 PM
03-03-2004 11:39 PM
Re: tempreture problem for alpha server 4100
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03-03-2004 11:59 PM
03-03-2004 11:59 PM
Re: tempreture problem for alpha server 4100
Do you know what you need to run on Tru64 to run the equivalent of Analyse/system (for SDA) in OpenVMS
regards
Mobeen
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03-04-2004 12:09 AM
03-04-2004 12:09 AM
Re: tempreture problem for alpha server 4100
Look through the link below if it throws any light
http://h30097.www3.hp.com/docs/base_doc/DOCUMENTATION/V51B_HTML/MAN/MAN5/0090____.HTM
regards
Mobeen
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03-04-2004 12:12 AM
03-04-2004 12:12 AM
Re: tempreture problem for alpha server 4100
I have an old 4100 system here, and what I did to get around this problem is that I have removed the back door of the system cabinet.
I think it is a good idea to remove both front and back door of the cabinet and monitor.
Mohamed
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03-04-2004 12:15 AM
03-04-2004 12:15 AM
Re: tempreture problem for alpha server 4100
Have you tried connecting to the system through the RMC console and checking the temp while the system is up and see the change
Mohamed
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03-04-2004 12:20 AM
03-04-2004 12:20 AM
Re: tempreture problem for alpha server 4100
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03-04-2004 12:22 AM
03-04-2004 12:22 AM
Re: tempreture problem for alpha server 4100
Log a call with HP support and let them test the sensor.
Mohamed
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03-04-2004 12:24 AM
03-04-2004 12:24 AM
Re: tempreture problem for alpha server 4100
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03-04-2004 12:28 AM
03-04-2004 12:28 AM
Re: tempreture problem for alpha server 4100
do you have decevent and can look for errors?
There are a few things on console level, you can look like show power ..
Please look with help.
Look if there is a crash file.
Look into the crash data for the panic string.
You should contact HP, if you don't have a fan failure or blockage.
Did the machine report anything while booting/resetting?
Michael
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03-04-2004 12:36 AM
03-04-2004 12:36 AM
Re: tempreture problem for alpha server 4100
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03-04-2004 12:40 AM
03-04-2004 12:40 AM
Re: tempreture problem for alpha server 4100
In the mean time, just put a fan and direct ot to blow underneath the system
Mohamed
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03-04-2004 03:01 AM
03-04-2004 03:01 AM
Re: tempreture problem for alpha server 4100
It should be easy to verify whether the system is truly how, versus it thinking that it is dangerously hot. Just stick a few thermometers, prefereable min/max types aroudn the box no?
In the mean time, your description so far suggests to me that it really is too hot.
So you have an environmental problem.
It this system rack-mount?
Is is venting the same direction (front to back!?) as the other systems in the rack, notably those above an below it?
If it is venting in the opposite direction then it will just suck in hot air blown by the system next to it, heat up some more, exhaust, be sucked back into neight, which heats some more still... and so on untill the alarm goes off.
So check those airflows! (with a sheet of paper before the fans ?).
Temporarely use an external fan to break the loop with fresh air.
Potentialy install an air baffle to divert/break the air-short-circuit.
Are the ES40 fans (re)installed backwards (ok, I do not know whether that is even possible).
Hope this helps some,
Hein.
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03-04-2004 03:10 AM
03-04-2004 03:10 AM
Re: tempreture problem for alpha server 4100
sysconfig -q envmon
Michael