2200mx Win 2K FileNet - SCSI/Drive Errors

[Melissa Dillman]

We have a JB that comes to a dead state - "Device Failed" - at least 3 times a week. It is attempting to load a platter into a slot or drive that already contains a platter.

FileNet reports -

30,0,1 dtp a 3 [PID=2436 TID=2824] ...
ODlib a 3 'drivenotrdy' Surf=3544 Sect=0 Blks=0
Cmd=Unlk MoErr=3 Status=Check Unit_atten/Power on or reset
Sense data = 70000600 0000000e 00000000 29000000 00000008 0002

dtp a 5 [PID=2872 TID=2888] ...
sod_io:ErrorNoSense@1899:CMD 2e Tgt: 1 LUN: 0 WinError: 1117(45d)

133,0,2 dsched a [PID=2540 TID=2672] ...
ARM Mosar=a CDB=a6000000 00240001 00240000
'XCHG s6->d1*' MoErr=3 Status=Good

30,0,81 dtp a 5 [PID=2872 TID=2888] ...
ODX a 5 Optical disk verify failed
Sector=133521, offset=00007c9c, found=effdffff, wanted=ef5fefff

The HP technician has replaced every part under the sun....

Any ideas?