C1115F error b0

[JaySimon]

I am not sure what this error is or how to fix it can anybody help me?

[Marino Meloni_1 · Accepted solution]

could you specify where you get this error, and when did you get it( what operation you where running)?

marino

[JaySimon]

I get this when the machine first powers up and goes through the self test and instead of it going to ready it goes to fail 1 and if you hit the enter key that is where it comes up with the Error B0.

Thanks

[Cheryl Griffin]

"B0 Door interlock open" according to http://h20000.www2.hp.com/bizsupport/CoreRedirect.jsp?targetPage=http%3A%2F%2Fh200005.www2.hp.com%2Fbc%2Fdocs%2Fsupport%2FSupportManual%2Flpg28560%2Flpg28560.pdf

[Marino Meloni_1]

I cannot open the pDF on that link, but on the manual, B0 is indicated as mail slot cannot rotate. I suggest you to check for obstrucion, and/or dust on the optical sensors.

marino

[JaySimon]

This would not be the door interlock there is no door on this model and I also saw that in the service manual. I just could not find anything else on that error but that.

Thank you

I will also try to see if anything is block and clean the sensors.