HP Cd writer plus 8000

[tom saunders]

I am having problems with My Cd rom It will not do anything. In the file I open it has HP and a bunch of garble and the 8000. I do not believe the PC is reading the CD rom I put a Cd in and the light turns green then yellow and then freezes up.
Do I reinstall the drivers. I cannot seem to find them on the PC.
I need help

P.S. This thread has been moevd from Disk to Optical Jukeboxes & Drives. - Hp forum moderator

[david_120]

Which OS are you using? XP? (just a guess). I would completely remove the hardware from your system (add/remove in control panel)and attempt a FULL re-install making sure you have the latest drivers for the correct OS. Good Luck :)

[tom saunders]

I am running win 98. My question is would the drivers be on the recovery disk. I bought the computer from a store that had everything installed on it. Will the cd rom read the recovery disk or where could i get the drivers for same
Thanks again for all your help