Looking for Firmware Update - HP DVDRAM GTA0N Drive

[MichaelTechSvcs]

We have a number of HP ProDesk 600 G1 SFF PCs with HP DVDRAM GTA0N Disk Drives.  One of our primary software applications (Panasonic Arbitrator) will not "see" the DVD in the unit, and we tried everything under the sun.  Panasonic doesn't have a solution.  I tried other DVD drives with no luck thinking it may be the drive itself... no luck...  I have downloaded/installed all the latest updates/firmware for the HP ProDesk 600 G1 SFF PCs but it will still not see the disk.

Any ideas or help would be greatly appreciated!

Update to his issue... I was able to get the software to work using an External USB Samsung DVD Writer...

P.S. This thread has been moved from General to Optical Jukeboxes & Drives. - Hp forum Moderator

[Zsal]

It is suggested to check if the DVD drive works with HP bundled software - Cyberlink Power DVD, BD. 

Hope this helps!!

Regards

Zsal