Please Help!!

[Carolyn Smith_1]

I have a 8250iplus cd-cdrw, and my computer is not recognizing it at all. It saids,"no support." I went to systems and there's no exclamations and it's only showing one cd drive.

Carolyn

P.S. This thread has been moved from Storage > General to to Optical Jukeboxes & Drives. - Hp Forum MOderator

[Joshua Scott]

Was this CDRW drive recently installed? What model of system do you have? how is the CDRW hooked up? what OS are you running?

[Carolyn Smith_1]

I have a Hewlett Packard Pentium III--Model No#8575c--running Windows ME. My 8250i plus rewriter came with the computer.

Carolyn

[Angus Crome]

Make sure all the cables are connected inside. I had a brand new HP Pavilion that arrived with the power lead not plugged in on the CD-ROM and the Digital audio cable was non-existant. They sent out a new cable at my request and things have worked very well with it since. It may also be that the driver did not come installed, however, I would find that less possible than the cable theory, since they just ghost those images out.