Error code F3 01 on HPE MSL 2024

[ouafo]

I have an error code on my HPE MSL 2024, please can you help me for resolve this problem ?

[venkat_y]

Hello@ouafo,

Please perform a power cycle on the library to resolve this mechanical error. Sometimes, a simple reboot clears small errors.
Please check the post below.
https://community.hpe.com/t5/storeever-tape-storage/code-d-erreur-f3-50/m-p/7258510

Hope this helps!
Thank you!
I work with HPE but opinions expressed here are mine.
HPE Tech Tips videos on How To and Troubleshooting topics

[Gans_Tapes]

@ouafo 

F3 - Drive hardware error.  (https://support.hpe.com/hpesc/public/docDisplay?docId=c04006690en_us&page=GUID-D7147C7F-2016-0901-0A7A-0000000011C8.html)

01 - Drive broken.  (https://support.hpe.com/hpesc/public/docDisplay?docId=c04006690en_us&page=GUID-D7147C7F-2016-0901-0A7A-0000000011D1.html)

You may try the following

1. Unload the tape from the drive. 

2. Powercycle the library.  Attempt to load a known good/new tape  (test tape) to the drive (if the drive reports an idle/ready state).  

3. Initiate a drive assessment test to validate the overall health of drive and tape using Library and tape tools. 

   If the drive continues to report an error/fault status despite unloading tape, powercycling and if the drive assessment test fails, this may require a drive replacement.  Request you to open a support case for further investigation.