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How to calculate Ticket OnHold time and and actual time spent in HPSM

 
Sumeetv
Occasional Visitor

‎06-27-2019 06:34 AM

‎06-27-2019 06:34 AM

How to calculate Ticket OnHold time and and actual time spent in HPSM

How to calculate Ticket OnHold time and and actual time spent in HPSM.

I am trying to use SLORESPONSEM1 table... 

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Warren_Admin
Respected Contributor

‎06-27-2019 08:02 AM

‎06-27-2019 08:02 AM

Re: How to calculate Ticket OnHold time and and actual time spent in HPSM

HPSM is a product of Micro Focus, Inc. To find information and support on Micro Focus products, please visit the Micro Focus Community.

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Warren_Admin

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