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08-14-2018 07:46 AM
08-14-2018 07:46 AM
HP Device Manager 4.7 SP9 - No tasks available
Currently testing HP Device Manager - I've got the software installed and it can see my Thin Client.
(List numbers corresponds to numbers on the screenshot)
1. All Task Templates are empty - I'm sure there should be a load of pre-populated tasks in here start _xx but there aren't any?
2. Task button is greyed out - Not sure why?
3. When I right click the device and select "Send Task" it loads a blank "Template Chooser"
Any help is much appreciated, I've been scratching my head for hours with this now!
I've tried searching online for solutions, either my google-fu is weak today or there is very little documentation regarding troubleshooting this software.
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08-15-2018 11:21 PM
08-15-2018 11:21 PM
Re: HP Device Manager 4.7 SP9 - No tasks available
Hi ,
You have reached the wrong company for Printers and PC products. You need to register and post in the HP Inc. Support Forum.
Here's the link:
http://h30434.www3.hp.com/
Vidya
Forums Moderator