HP Printer Legacy Software

[tenukenol]

I used to be able to manage my HP printers easily from the legacy software. Now they've gone to this HP Smart crap and I can't do anything. I don't like the Scan software on the computer. I prefer to scan from the printer which still works fine.

But if I go into HP Smart and try to reconfigure, for example, change the default destination, it tells me that I can't configure or use Scan to Computer because it has been disabled. No it hasn't. It still works. The printer thinks it works. I can't find anywhere in the software to enable it. I can't enable it from the printer because it isn't disabled.

I've tried downloading and installing the software from HP, but it just loads HP Smart.

Any ideas?

[Sunitha_Mod]

Hello @tenukenol, 

Thank you for reaching out to us! You have reached the wrong company for HP products (Laptops, Desktops, Printers)

For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/