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Re: HPE JG962A - "Image program does not exist."

 
CSIT0
Visitor

‎07-29-2022 10:52 AM

‎07-29-2022 10:52 AM

HPE JG962A - "Image program does not exist."

I have an HPE 1950-24G-2SFP+-2XGT-PoE+ switch that fails to boot.
It starts up to the EXTENDED BOOT MENU, with a notice saying "Image program does not exist."
I have tried uploading the most recent, and the oldest available .ipe downloaded from Aruba with no success.
It seems to write to flash, but does not show an image when I attempt to select an image to boot.

I believe the switch was formatted (Ctrl F - format file system).

I have not found any information on resolving this online. Assistance would be greatly appreciated.
Thank you.

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Sunitha_Mod
Honored Contributor

‎07-31-2022 09:09 PM

‎07-31-2022 09:09 PM

Re: HPE JG962A - "Image program does not exist."

Hello @CSIT0, 

Thank you for reaching out to us! HPE Networking forum has moved to Aruba Airheads Community and for HPE networking and Aruba product queries, request you to visit and post your query here: Aruba Airheads Community 

You can refer to the below link as well for more details:

HPE Networking forum migration to Aruba Airheads c... - Hewlett Packard Enterprise Community

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