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Re: I'm getting a proper solution from hp!

 
sameerpandey
Occasional Contributor

I'm getting a proper solution from hp!

HP!
again you have sent the wrong product you all are just misleading us by providing the wrong information and wrong product this is third time when you have sent wrong product. for getting such kind of worse service we pay you around 10000 rs every year! so that you can send us the wrong product again and again which took more than 20 days and 100's of calls and many more messages and just look at the call time duration which I've spent on calls. so hp if you are not going to provide me a proper solution to the next morning then i'll have to move consumer court.
3 REPLIES 3
Sunitha_Mod
Honored Contributor

Re: I'm getting a proper solution from hp!

Hello @sameerpandey,

Thank you for writing to us and we regret the inconvenience caused. Could you please let us know which HPE Product are you referring to? So we can check and guide you further. 

sameerpandey
Occasional Contributor

Re: I'm getting a proper solution from hp!

Hello!
my Hp product name is Hp Pavilion 15.6 inch gaming laptop
Serial no :**Confidential info erased**
nd my case id: 5119424788

Thank you!

Sunitha_Mod
Honored Contributor

Re: I'm getting a proper solution from hp!

Hello @sameerpandey,

Thank you for confirming! You have reached the wrong company for HP products (Laptops, Desktops, Printers)

For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/