HPE Community
Other HPE Product Questions
1833729 Members
2415 Online
110063 Solutions
New Discussion

Software Question

 
farkhispe
Occasional Visitor

‎07-06-2022 01:13 AM - last edited on ‎07-06-2022 03:33 AM by

‎07-06-2022 01:13 AM - last edited on ‎07-06-2022 03:33 AM by

Software Question

HP Envy laptop got disconnected and taken away from wifi while downloading windows 10 after a factory reset. The screen is stuck on black. Keyboard lights work. Need help. Should I bring it to a computer shop?

10.0.0.0.1 192.168.1.254
0 Kudos
Reply
1 REPLY 1
Sunitha_Mod
Honored Contributor

‎07-06-2022 03:30 AM

‎07-06-2022 03:30 AM

Re: Software Question

Hello @farkhispe,

Thank you for posting! You have reached the wrong company for HP products (Laptops, Desktops, Printers)

For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/ 

0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.