When I launch the software the splash screen comes up , bu thte application never starts . I havs attached the logs . hopefully someone can make sense of this . .
here is the log file:
0101000000.000 <5 > <ERROR> < StartDss::InitializeDssCertificates::exception attempting to initialize certificates: open store error 5
0101000000.000 <5 > <ERROR> < ScanDeviceProductConfig::Constructor::Error reading product config file: Could not find file 'C:\Program Files\HP Inc\Web Jetadmin 10\HPWSProAdapter\FileSystems\Product\Panther\Configuration\HP.Mfp.Pja.Resources.Scan.ProductConfig.xml'.
0101000000.000 <5 > <ERROR> < ScanDeviceProductConfig::Constructor::Error reading product config file: Could not find file 'C:\Program Files\HP Inc\Web Jetadmin 10\HPWSProAdapter\FileSystems\Product\Panther\Configuration\HP.Mfp.Pja.Resources.Scan.ProductConfig.xml'.
0101000000.000 <5 > <ERROR> < IScanMeterDataFactory::CustomFactory()::ERROR: Caught exception registering Pml objects!
at System.Collections.ArrayList.get_Item(Int32 index)
at HP.Mfp.Pja.Resources.Scan.IScanMeterDataFactory.CustomFactory() in c:\git\ledm-adapter\Source\HP\Mfp\Pja\Resources\Scan\IScanMeterDataFactory.cs:line 103
0101000000.000 <6 > <ERROR> < HP.Mfp.App.Framework.Security.SecurityServices::Constructor::Certificates exception: open store error 5
0101000000.000 <6 > <ERROR> < ::Unprotect::Wrong decryption key or data corruption.
0101000000.000 <6 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Standard decryption failed: Wrong decryption key or data corruption.
0101000000.000 <6 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Old decryption failed also: Padding is invalid and cannot be removed.
0101000000.000 <6 > <ERROR> < ::Unprotect::Wrong decryption key or data corruption.
0101000000.000 <6 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Standard decryption failed: Wrong decryption key or data corruption.
0101000000.000 <6 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Old decryption failed also: Padding is invalid and cannot be removed.
0101000000.000 <6 > <ERROR> < HP.Mfp.App.Framework.UIUtilities::RetrieveComponent::Invalid component name: ExtnAgent
0101000000.000 <16 > <ERROR> < InternalPageView::LoadXmlViewFile::XML view file "ConfigPageView.xml" not found!
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [ConfigurationOperationsService] : System.InvalidOperationException: No config file found for ConfigurationOperationsService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [JobAccountingCallbackService] : System.InvalidOperationException: No config file found for JobAccountingCallbackService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [DssAuthenticationService] : System.InvalidOperationException: The contract name 'HP.Dss.App.Web.Services.DssAuthentication.IDssAuthentication' could not be found in the list of contracts implemented by the service 'DssAuthenticationService'.
at System.ServiceModel.Description.ConfigLoader.LookupContract(String contractName, String serviceName)
at System.ServiceModel.Description.ConfigLoader.LoadServiceDescription(ServiceHostBase host, ServiceDescription description, ServiceElement serviceElement, Action`1 addBaseAddress, Boolean skipHost)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSectionInternal(ConfigLoader configLoader, ServiceDescription description, ServiceElement serviceSection)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSection(ServiceElement serviceSection)
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 102
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [PersonalAddressBookCallbackProxy] : System.InvalidOperationException: The contract name 'HP.Mfp.App.Web.Services.PersonalAddressBook.IPersonalAddressBookServiceCallback' could not be found in the list of contracts implemented by the service 'PersonalAddressBookCallbackProxy'.
at System.ServiceModel.Description.ConfigLoader.LookupContract(String contractName, String serviceName)
at System.ServiceModel.Description.ConfigLoader.LoadServiceDescription(ServiceHostBase host, ServiceDescription description, ServiceElement serviceElement, Action`1 addBaseAddress, Boolean skipHost)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSectionInternal(ConfigLoader configLoader, ServiceDescription description, ServiceElement serviceSection)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSection(ServiceElement serviceSection)
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 102
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [LdapAddressingCallbackProxy] : System.InvalidOperationException: The contract name 'HP.Mfp.App.Web.Services.LdapAddressing.ILDAPAddressingServiceCallback' could not be found in the list of contracts implemented by the service 'LdapAddressingCallbackProxy'.
at System.ServiceModel.Description.ConfigLoader.LookupContract(String contractName, String serviceName)
at System.ServiceModel.Description.ConfigLoader.LoadServiceDescription(ServiceHostBase host, ServiceDescription description, ServiceElement serviceElement, Action`1 addBaseAddress, Boolean skipHost)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSectionInternal(ConfigLoader configLoader, ServiceDescription description, ServiceElement serviceSection)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSection(ServiceElement serviceSection)
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 102
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [JobAccountingProxy] : System.InvalidOperationException: No config file found for JobAccountingProxy
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [PersonalAddressBookProxy] : System.InvalidOperationException: The contract name 'HP.Mfp.App.Web.Services.PersonalAddressBook.IPersonalAddressBookService' could not be found in the list of contracts implemented by the service 'PersonalAddressBookProxy'.
at System.ServiceModel.Description.ConfigLoader.LookupContract(String contractName, String serviceName)
at System.ServiceModel.Description.ConfigLoader.LoadServiceDescription(ServiceHostBase host, ServiceDescription description, ServiceElement serviceElement, Action`1 addBaseAddress, Boolean skipHost)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSectionInternal(ConfigLoader configLoader, ServiceDescription description, ServiceElement serviceSection)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSection(ServiceElement serviceSection)
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 102
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [DssDeviceLogProxy] : System.InvalidOperationException: No config file found for DssDeviceLogProxy
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [CertificateManagementProxy] : System.InvalidOperationException: No config file found for CertificateManagementProxy
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [FolderCallbackProxy] : System.InvalidOperationException: The contract name 'HP.Mfp.App.Web.Services.Folder.IFolderServiceCallback' could not be found in the list of contracts implemented by the service 'FolderCallbackProxy'.
at System.ServiceModel.Description.ConfigLoader.LookupContract(String contractName, String serviceName)
at System.ServiceModel.Description.ConfigLoader.LoadServiceDescription(ServiceHostBase host, ServiceDescription description, ServiceElement serviceElement, Action`1 addBaseAddress, Boolean skipHost)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSectionInternal(ConfigLoader configLoader, ServiceDescription description, ServiceElement serviceSection)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSection(ServiceElement serviceSection)
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 102
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [EmailCallbackProxy] : System.InvalidOperationException: The contract name 'HP.Mfp.App.Web.Services.Email.IEmailServiceCallback' could not be found in the list of contracts implemented by the service 'EmailCallbackProxy'.
at System.ServiceModel.Description.ConfigLoader.LookupContract(String contractName, String serviceName)
at System.ServiceModel.Description.ConfigLoader.LoadServiceDescription(ServiceHostBase host, ServiceDescription description, ServiceElement serviceElement, Action`1 addBaseAddress, Boolean skipHost)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSectionInternal(ConfigLoader configLoader, ServiceDescription description, ServiceElement serviceSection)
at System.ServiceModel.ServiceHostBase.LoadConfigurationSection(ServiceElement serviceSection)
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 102
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [EventService] : System.InvalidOperationException: No config file found for EventService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [EventSinkService] : System.InvalidOperationException: No config file found for EventSinkService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [JobDataStoreService] : System.InvalidOperationException: No config file found for JobDataStoreService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [JobManagerProxy] : System.InvalidOperationException: No config file found for JobManagerProxy
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [LoggingManagerProxy] : System.InvalidOperationException: No config file found for LoggingManagerProxy
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [FssJobService] : System.InvalidOperationException: No config file found for FssJobService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [DpjaFtpDeviceServiceHost] : System.InvalidOperationException: No config file found for DpjaFtpDeviceServiceHost
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [JobManagerQualificationService] : System.InvalidOperationException: No config file found for JobManagerQualificationService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [JetDirectCertificateManagementService] : System.InvalidOperationException: No config file found for JetDirectCertificateManagementService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [QuotaAgentServiceClientCallback] : System.InvalidOperationException: No config file found for QuotaAgentServiceClientCallback
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [DeviceTargetService] : System.InvalidOperationException: No config file found for DeviceTargetService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [JetDirectService] : System.ServiceModel.AddressAccessDeniedException: HTTP could not register URL https://+:7628/jetdirect/. Your process does not have access rights to this namespace (see http://go.microsoft.com/fwlink/?LinkId=70353 for details). ---> System.Net.HttpListenerException: Access is denied
at System.Net.HttpListener.AddAllPrefixes()
at System.Net.HttpListener.Start()
at System.ServiceModel.Channels.SharedHttpTransportManager.OnOpen()
--- End of inner exception stack trace ---
at System.ServiceModel.Channels.SharedHttpTransportManager.OnOpen()
at System.ServiceModel.Channels.TransportManager.Open(TransportChannelListener channelListener)
at System.ServiceModel.Channels.TransportManagerContainer.Open(SelectTransportManagersCallback selectTransportManagerCallback)
at System.ServiceModel.Channels.TransportChannelListener.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.HttpChannelListener`1.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 470
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [AuthenticationService] : System.InvalidOperationException: No config file found for AuthenticationService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [AuthorizationService] : System.InvalidOperationException: No config file found for AuthorizationService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [DeviceInfoService] : System.InvalidOperationException: No config file found for DeviceInfoService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [StatisticsService] : System.InvalidOperationException: No config file found for StatisticsService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [QuotaService] : System.InvalidOperationException: No config file found for QuotaService
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < HP.Mfp.App.Web.Services.Framework.WSHost::LoadAllServices::Exception caught loading service [DpjaFtpDeviceClientHost] : System.InvalidOperationException: No config file found for DpjaFtpDeviceClientHost
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.GetServiceElement(Type serviceType) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 195
at HP.Mfp.App.Web.Services.Framework.WSServiceHost.ApplyConfiguration() in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSServiceHost.cs:line 86
at System.ServiceModel.ServiceHostBase.InitializeDescription(UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Type serviceType, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost.InitializeDescription(Object singletonInstance, UriSchemeKeyedCollection baseAddresses)
at System.ServiceModel.ServiceHost..ctor(Object singletonInstance, Uri[] baseAddresses)
at HP.Mfp.App.Web.Services.Framework.WSHost.AddHost(Object service) in c:\git\ledm-adapter\Source\HP\Mfp\App\Web\Services\Framework\WSHost.XP.cs:line 449
0101000000.000 <16 > <ERROR> < ::Unprotect::Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Standard decryption failed: Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Old decryption failed also: Padding is invalid and cannot be removed.
0101000000.000 <16 > <ERROR> < ::Unprotect::Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Standard decryption failed: Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Old decryption failed also: Padding is invalid and cannot be removed.
0101000000.000 <16 > <ERROR> < ::Unprotect::Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Standard decryption failed: Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Old decryption failed also: Padding is invalid and cannot be removed.
0101000000.000 <16 > <ERROR> < ::Unprotect::Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Standard decryption failed: Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Old decryption failed also: Padding is invalid and cannot be removed.
0101000000.000 <16 > <ERROR> < ::Unprotect::Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Standard decryption failed: Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Old decryption failed also: Padding is invalid and cannot be removed.
0101000000.000 <16 > <ERROR> < ::Unprotect::Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Standard decryption failed: Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Old decryption failed also: Padding is invalid and cannot be removed.
0101000000.000 <16 > <ERROR> < ::Unprotect::Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Standard decryption failed: Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Old decryption failed also: Padding is invalid and cannot be removed.
0101000000.000 <16 > <ERROR> < ::Unprotect::Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Standard decryption failed: Wrong decryption key or data corruption.
0101000000.000 <16 > <ERROR> < HP.Common.System.Security.PasswordString::DecryptPassword::Old decryption failed also: Padding is invalid and cannot be removed.
Hello @Scott Milch,
Thank you for writing to us! You have reached the wrong company for HP products (Laptops, Desktops, Printers)
For HP products, you may have to register and post in the HP Support Forums: https://h30434.www3.hp.com/
Thanks,
Sunitha G
I'm an HPE employee.
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
