Mobility Manager Site Map not showing clients

[Chris Kemp]

Hello,

Using PCM+ 2.3 and Mobility 2.0.

Have had a site view running for months showing the location of all Access Points (220 and 230s) and the roughly calculated location of each of the connected clients/stations.

However all of a sudden none of the clients are now showing, even though the stations tick box is selected and all access point are selected to display connected clients.

With over 300 laptops on site, something must be showing.  If I logon to the Wireless Edge Services webadmin interface I have over 140 wireless stations showing.  Why is PCM / MM not picking these up?

[Steve Britt]

Hi,

It sounds like an unexpected error might have been encountered by the GUI.  Try exiting and relaunching the GUI.  It is safe to do so since the server executes the services that manage the devices and the GUI just shows information.  Hopefully a restart will reinitialize everything as you expect.

Regards,

SVB