Cannot Image Server

[Shaun Wells_1]

I've currently have an eval version of RDP package installed onto a Windows 2000 server, I've currently setup an NT4 server which I would like to take an image of. I've created a BootWorks executable and installed this onto the target server, the server has then rebooted and installed the DOS tcp/ip stack and mapped a drive to F:\.
From here it did nothing more than stay at the F:\ Drive, so I rebooted back to the normal NT4 OS. I then run the wizard to take an image from the NT4 machine this then said it was 'sending wake on lan signal'.
The server then rebooted and started the 'bootworks' process, from this point onwards it continued to boot to the OS after this I was prompted to restore my original configuration, so I take it that the process has not worked. When checking the location of the image file is still showed as being 0k in size.
Is there something I have not configured correctly ?
Does RapiDeploy need to be installed as well ?
Why is the process failing to create an image ?
Any help appreciated.
Shaun Wells..

[Richard Mouser]

Shaun,

It sounds like your target system is not successfully booting to PXE.

Do you have the HP health driver loaded? The health driver allows the server to be automatically booted to PXE (vs to the local hard drive, like your system seems to be doing).

What model is the target server? I have heard reports that some models won't automatically PXE boot from production under NT 4.0. You can manually force a ProLiant to boot PXE by pressing F12 at the appropriate time during POST. The good news is that you would only have to press F12 to capture an image, or redeploy a server that has an OS on the hard drive, new server (blank hard drive) will boot PXE by default.

If neither of the above solve the problem, watch the POST messages to determine if the server is attempting to boot PXE, it may be failing, but this seems unlikely, since you successfully booted to PXE previously.

Richard

[Shaun Wells_1]

I didn't think the server needed to PXE boot if I ws using the Bootworks partition. Am I correct in saying this.

[Gordon Leonard]

That's correct you do not need PXE if your using the Bootworks partition. Can you ping your server when Bootworks is setting F:? Can you see that your Bootworks has mapped a drive to the RDP server?

If you can't ping - Maybe DHCP isssues or fixed IP is setting is wrong. (you don't have a DOS PING command so you'll need to ping to the Bootworks node).

If no mapped drive - Not logging in (wrong server / wrong name / wrong password).

[John Whyte]

In previous experience with Altiris, I found that the Agent needed to be installed on the server you wanted to create an image of. While it is not required to send an image to a system, it appears that there is some config information that is read during the "send image" process that Altiris needs. Without it, the image will not be created.

Hope this helps.

Cheers,

John