ProLiant Deployment and Provisioning
1822431 Members
2750 Online
109642 Solutions
New Discussion юеВ

HP Insight Management Agents Failed Dependencies

 
Derrick Calkins
New Member

HP Insight Management Agents Failed Dependencies

I have a SBS2003 environment and trying to install Insight Management Agents. I'm getting the following message.

Installation for "HP Insight Management Agents for Windows Server 2003/2008" requires one or more of the following that is not currently installed or in the install set:

- snmp
- cpqasm.sys
- cpqasm2.sys
- hpqilo2.sys
- hpqilo3core.sys
- hpqmgmt.sys

What am I required to install in order to install the management agents?
10 REPLIES 10
Takadori_1
New Member

Re: HP Insight Management Agents Failed Dependencies

I have excactly the same problem on my server.
Its an DL360 G4p. Running 20008 R2 Enterprise.
The other R2 servers I have (blade servers) Dont have this problem.

Any ideas ?
CSUMB Network Operation
Occasional Advisor

Re: HP Insight Management Agents Failed Dependencies

I'm noticing the same thing on a BL 20p G3 I just reformatted from 2003 and install 2008 R2 on. Tried installing PSP 8.4 and same behavior.
Barry Morfett
New Member

Re: HP Insight Management Agents Failed Dependencies

You need to install the hp system management controller driver first.
This can be found here
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-d9bd36d5be904f8898baf19ac4тМй=en&cc=us&mode=3&
Takadori_1
New Member

Re: HP Insight Management Agents Failed Dependencies

Hello again!
The link you provided is the drivers for 2003.
I also tried to search for 2008 64bit drivers..still get a OS not supported...

I cant find a 2008 R2 driver...

any tips ?
corlikow
New Member

Re: HP Insight Management Agents Failed Dependencies

I too am having the same issue on Server 2008 R2. The 2008 x64 System Management Controller drive does't work for me either.
Barry Morfett
New Member

Re: HP Insight Management Agents Failed Dependencies

I don't think there is one published for win2k8. I haven't tested Win2k8 but I would have thought it would need to be built off the SmartStart CD supplied with the server
Peter_174_1
New Member

Re: HP Insight Management Agents Failed Dependencies

I had the same problem with a DL365 and Windows server 2008 R2.
I downloaded the driver "HP ProLiant iLO Advanced and Enhanced System Management Controller Driver for Windows Server 2008 x64 Editions" but got the same "OS not supported" error as Takadori did. I then extracted the driver instead of using the Install option in the "HP Package Setup" tool, then ran the setup from the extracted files, it installed correctly.
I was then able to install the management agents after that.
Takadori_1
New Member

Re: HP Insight Management Agents Failed Dependencies

Peter_174 : Great. I extracted the files, but Still got the OS not supported.
I then choose to run the software in 2008 compatibility mode, Success..

Thank you very much!!!

I dont see the point thingy on your post, but I wanted to give you an 10! :)
corlikow
New Member

Re: HP Insight Management Agents Failed Dependencies

Peter_174/Takadori: These suggestions worked for me as well. Thanks everyone!
acarbonari
Visitor

Re: HP Insight Management Agents Failed Dependencies

Thanks, this works for me!