ilo Pass through service and ws03 SP1

[Jeffrey Witt]

I am creating a new image for Windows Server 2003 with SP1. When I install the ilo Pass Through Service it does not work. Has anyone else seen this problem? Steps taken so far:

Install WS03 new with SP1 Slip streamed. ILO Pass through does not work

Install WS03 without SP1 ILO Pass through works. Upgrade to WS03 SP1 Pass Through is broken again.

I have enabled pass through in the ILO and it is licensed. It does work without SP1.

any help would be appreciated. TIA

[Gordon Leonard]

Ok this is not addressing your problem directly but...

Have you tried the new firmware for the iLo?

The current version is 1.75 (make sure you check off "High Performance Mouse" in the Remote Console.

SP1 seems to be breaking a lot of stuff, you may need to wait for HP to test every tool/utility and fix them.

[Jeffrey Witt]

I have also tried it with the new firmware. I have a case opened with HP who have been able to duplicate the problem.

Through more troubleshooting I have discovered that if I uninstall the service and then reinstall it, it will work. Also if I restart the service it will work. It does not work after the computer reboots. In the application event log I see the error message that it failed because terminal services was not running. Then I checked the dependancies of the service and there are none listed. I think the service needs to be changed to make a dependancy on terminal services.

I'll post a fix when I get it.

[Jeffrey Witt]

Fixed!

There is no depends on entry in the service in the registry.

HKLM\SYSTEM\CurrentControlSet\Services\hplopts

add Value:

DependOnService TermService REG_MULTI_SZ

Reboot and it works