Problem: HPSUM ignores the IGNORE_TPM parameter

[Mikael Rönnbäck]

I have a problem, I am trying to get HPSUM to update systems where TPM chips are installed.
I have a script that checks for and disables Bitlocker on the drives before patching, then I run HPSUM using the -IGNORE_TPM or -TPMBYPASS option, and it ignores that option meaning I still get a warning prompt about there being a TPM chip in the machines which of course works exceptionally bad in a silent installation. How can I get installation to proceed ?

[Michael Garner_1 · Accepted solution]

Mikael,
I'm sorry you ran into this issue, but thanks for reporting it. I found that the IGNORE_TPM and TPMBYPASS options were not working correctly in HPSUM in silent mode, resulting in the popup you mentioned. This will be fixed in a future release of HPSUM due out this summer.

In the meantime, there are two possible workarounds for your problem, but nothing easy. The first is to reboot the server after disabling bitlocker, thus HPSUM would see the TPM as disabled and not present the popup. The second is to run the components manually for the System ROM and I/O device firmware updates through your script.

Regards,
Michael Garner
HPSUM Architect

[Mikael Rönnbäck]

Thanks for the workarounds!