W2K3 Server: Restart (Power Control) task never posts coompletion

[Larry Day]

RDP 1.40 & DS 5.6: When a Job completes a "Run Script" task (such as a W2K3 Server security patch), followed by a "Power Control" task (Restart w/ Force), the script runs successfully, the patch gets applied, the server reboots...all successfully. However, the "Restart" task never posts a completion status. It hangs on "Restarting Computer."

What do I need to do, to get completion posted? SOmeone mentioned disabling the W2K3 Local Policy for "Activate Shutdown Event Tracker System."

Many thanks in advance for your assistance.

[Jeff Mathews]

Hi Larry,

This is a bug in the latest version of the Altiris deployment server that has been posted on the Altiris forum as well. So far there hasn't been a solution. You will also see this happen on W2K or NT4 machines although the frequency varies. I recently pushed the RPC patch, and only had two systems show this symptom out of just over 100. Kind of a pain isn't it?

Jeff

[Larry Day]

Thank You, Jeff, for your insight. I searched the Altiris site, high-and-low, with no finding of your description...but, then again, I did not usee the support forum over there, either.

I appreciate having someone knowledgeable with the product, supply such a fast reply with accuracy...something both vendors seem to be missing out on. Thanks again!

[Jeff Mathews]

Hi Larry,

If you want to keep an eye on the thread on the Altiris forum here is a link. I'll try and update this thread if I remember, and if there is a resolution.

Jeff

http://www.altiris.com/forums/tm.asp?m=29533&p=2&tmode=1