1794 error message

[Gregg Shepherd]

I have a DL380 G4 server, running Netware, which gives a "1794 Array accelerator batteries failed to charge" on startup.

I see lots of post on this subject, but none by anyone as ignorant as me.

I don't know how to diagnose this. I don't know how to find out whether the battery is actually bad.

I don't dare take the server offline until I know what is going on.

Is there a diagnostic tool that I can run to help me with this? I don't find anything in the knowledgebase, and unfortunately, the server is out of warranty.

g

[S-M-S]

Hi Gregg,

check the page 154

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00300504/c00300504.pdf

[S-M-S]

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01702138&prodTypeId=15351&prodSeriesId=254931


Action: Replace the array accelerator board if the batteries do not recharge within 36 powered-on hours.