71: POST Error: 226-Power Fault Detected-Embedded Storage Controller in ProLiant BL460c Ge

[shani8187]

Hi Team,

Below error are displaying from AHS logs in Proliant Bl460c GE blade server:

1.          71: POST Error: 226-Power Fault Detected-Embedded Storage Controller. Action: Re-seat storage controller if removable. Otherwise, contact HPE service.

2.        72: POST Error: 312-HPE Smart Storage Battery 1 Failure - Communication with the battery failed. Its output may not be enabled. Action: Verify battery is properly installed. Refer to user guide. Contact HPE support if condition persists.

Along with below warning:
55: POST Information: 329-Power Management Controller FW Error - Unable to communicate with the FW. Action: Reset iLO FW. If issue persists reset Power Management Controller FW (remove AC). If issue persists attempt to update the FW.

can someone help to diagnose further along with resolution plans.

[shiva_jr]

Hi @shani8187 ,
1.          71: POST Error: 226-Power Fault Detected-Embedded Storage Controller. Action: Re-seat storage controller if removable. Otherwise, contact HPE service.
            ANS : Did you try to reseat the Storage controller or did a server movement. There may be loose connection, please reseat the controller.  Please refer the HPE link.

2.        72: POST Error: 312-HPE Smart Storage Battery 1 Failure - Communication with the battery failed. Its output may not be enabled. Action: Verify battery is properly installed. Refer to user guide. Contact HPE support if condition persists.
           ANS : Smart storage battery may be failed, installed correctly. Please check once.  

Regards,
Shiva_JR

[support_s]

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