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Able to gain access to RBSU, but can't make changes

 
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Occasional Contributor

Able to gain access to RBSU, but can't make changes

Recently, I had a power surge and knocked out my PSU on my HP Proliant ML110 G7. I just received my new PSU and installed it today. The server started right up. However, my S/N and Product numbers are no longer showing under system options on the RBSU.. Second issue, I am unable to make any changes on the RBSU. I am able to scroll up and down but no changes. I can't even update the data and time. I have tried several keyboards and no joy. Third issue, I am unable to access my iLO 3. Any suggestions would be appreciated.

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HPE Pro

Re: Able to gain access to RBSU, but can't make changes

Hello,

Please clear the NVram first to restore the bios to defaults using the dip switches on the system board.

Refer to https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c02830116-1

use the dip switch 6 turn it on, let the server boot and shutdown the server and place it back to default position which is off

Refert to the link to update the serial number - https://techlibrary.hpe.com/docs/iss/DL360pGen8/tsg/advanced/Content/141733.htm

iLO issue, please check for cables if its connected and if that doesnt help please refer to the dip switch for iLO to reset iLO and re-configure it.

https://support.hpe.com/hpesc/public/docDisplay?docId=mmr_kc-0103121

 


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