Access iLo 5 from a remote computer where the iLo server is stopped

[culver]

Asa beginner with proliant servers I have an issue which I hope someone can help with. I have an ML350 Gen 10 device which I have installed server 2019 evaluation and also used the intelligent povisioinng to update all firmware etc. iLo 5 is configured witha fixed IPv4 addres and works extremely well when accessed from a machine on the same network.
I need to provide a facility for an administrator to connect to the iLo interface from a computer in another part of the world to actually access the server when the device is powered down wither by intent or accident. This is perfectly functional when the iLo ip is addressed from the same network but how to do it from an external system. I apologise for my inability but can someone assist.

Richard M

[support_s]

System recommended content:

1. HPE Integrated Lights-Out 5 (iLO 5) - Login and iLO Access Issues

2. Advisory: HPE Integrated Lights-Out 5 (iLO 5) - HPE Synergy Gen10 Compute Modules Configured in Legacy BIOS Boot Mode are Unable to Boot from iLO 5 Virtual Media when the iLO 5 Virtual NIC Feature is Enabled

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[Suman_1978]

Hi,

May be you need to configure Firewall and open some ports.
There are other posts which discuss the same issue.
https://community.hpe.com/t5/Server-Management-Remote-Server/How-to-access-iLO-from-external-network/td-p/4753591
https://community.hpe.com/t5/Server-Management-Remote-Server/iLO-4-Accessing-from-external-network/td-p/6831842

Please refer to the following docs.
HPE iLO 5 Troubleshooting Guide
HPE Integrated Lights-Out 5 (iLO 5) - Login and iLO Access Issues

Thank You!
I work with HPE but opinions expressed here are mine.
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