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Re: Acrserve 2000 Backup may slow down after W2K SP4 and SSD 6.40

 
Matthias Zahn
Advisor

‎08-08-2003 01:08 AM

‎08-08-2003 01:08 AM

Acrserve 2000 Backup may slow down after W2K SP4 and SSD 6.40

We had recently installed the W2K SP4 (including the RPC-DCOM-FIX) and SSD 6.40 on our ML 530 G2 (2,4 Ghz) Servers. But now we had trouble with Arcserve 2000 on our DLT8000-Drives. The compare operation slow down (or hang ?) for a long time ( more than 1 hours). There is no error in all available logfiles.
On a other ML 570 (with an Compaq SCSI-Chipset) all works fine.

Is there a possible problem with the apatec adpu160m.sys from SSD 6.40 ?

I had now upgraded the devicesupport (QO41394.CAZ) from Arcserve and must wait now what happens.


Regards,

Matthias Zahn
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Gert Luyten
Respected Contributor

‎08-09-2003 09:37 AM

‎08-09-2003 09:37 AM

Re: Acrserve 2000 Backup may slow down after W2K SP4 and SSD 6.40

There is a known problem with the HP Storage management Agent, stop this service before your start the backup job to see if this will solve your problem.
I thought this should be solved with version 6.40 but it's worth a shot.
A Proliant a day keeps the competition away!
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