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тАО01-21-2009 02:58 AM
тАО01-21-2009 02:58 AM
After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
Next I tried to install PSP version 811 which was provided in the CD-Rom that came with the server. During the installation the system hanged and the keyboard blinked indicating kernel panic. I hard rebooted the server and then the server hanged every time during the boot process again indicating kernel panic.
Next I got and tried to install version 815 which during the installation process rebooted the server. Now the server proceeds up to a point at the boot process and then automatically stops booting and starts shutting down and eventually reboots. This results in an eternal rebooting cycle.
My questions are:
-Is PSP supported on this version of Redhat Enterprise Linux?
-Is this a known problem?
-How can I get support about the PSP from hp?
Thank you very much
Giorgos Gaganis
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тАО01-21-2009 09:39 AM
тАО01-21-2009 09:39 AM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
Apparently, I can't just rip out the PSP and I can't rebuild it. If I am stuck with an OS re-install, I will really be mad. Thank goodness this isn't a production server.
What are my options?
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тАО01-21-2009 01:42 PM
тАО01-21-2009 01:42 PM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
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тАО01-21-2009 08:07 PM
тАО01-21-2009 08:07 PM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
Which version of PSP you are using & what is the firmware version?
Thanks,
AKT
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тАО01-22-2009 12:06 AM
тАО01-22-2009 12:06 AM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
RHEL5.3 is not supported by hp till now. May be in the future they will support this OS.
you can try using RHEL5.2 OS. It is supported by PSP version 8.11
Answers to your question:-
1. PSP 8.11 & 8.15 does not support RHEL5.3 OS.
2. I think, this is a known problem.
3. They will be releasing the PSP for this OS with 8.20
Thanks,
AKT
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тАО01-22-2009 12:40 AM
тАО01-22-2009 12:40 AM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
Hope my above answer to giorgos will also resolve your query.
Thanks,
AKT
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тАО01-22-2009 08:42 AM
тАО01-22-2009 08:42 AM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
Question: Is there a release date for PSP 8.20 ?
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тАО01-22-2009 08:52 AM
тАО01-22-2009 08:52 AM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
My current production DL580 server has been up like 99.99% for 3 years, running RHEL 3 and Oracle 9i. I keep it updated and never installed the PSP stuff on it.
I am not interested in taking a chance with this next server. I'll just go look at the lights every day.
I am not impressed with HP's tools, but I like their servers.
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тАО01-22-2009 09:16 AM
тАО01-22-2009 09:16 AM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
The instructions for PSP removal are absent from HP, so here is my version made by trial and error:
First stop the running services (RedHat5):
service hp-snmp-agents stop
service hp-health stop
service hp-ilo stop
service hpvca stop
service hpsmhd stop
cpqacuxe -stop # if cpqacuxe is running
or for RedHat 4:
service hpasm stop
cpqacuxe -stop # if cpqacuxe is running
Then uninstall the PSP RPM packages:
rpm -e hpasm hprsm hpsmh cmanic hponcfg hpadu hpvca cpqacuxe hpacucli hpdiags hp-vt hp-ilo hpmouse hp-pel hp-OpenIPMI
With PSP 8.11 and 8.12 we need in stead:
rpm -e hpsmh hp-smh-templates hponcfg hpadu hpvca cpqacuxe hpacucli hpdiags hp-ilo hpmouse hp-OpenIPMI hp-snmp-agents hp-health hp-pel hp-vt
If rpm complains about one or more packages not being installed, then remove these from the list. The hpmouse RPM removal may have error messages, remove it by:
rpm -e --noscripts hpmouse
Check the running processes to make sure that there are no PSP processes (such as hpsmh etc.) left behind:
ps auxw
Finally, remove all the configuration and log files left behind:
rm -rf /opt/hp /opt/compaq /usr/local/hp /var/spool/compaq /var/hp
Now update /etc/passwd and /etc/group from the central password server so that the user hpsmh is defined according to the central password repository. Currently this setup is:
# grep hpsmh /etc/passwd /etc/group
passwd: hpsmh:x:451:15011::/opt/hp/hpsmh:/sbin/nologin
group: hpsmh:x:15011:
At this stage it should be possible to reinstall the PSP from scratch as shown above.
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тАО01-22-2009 09:49 AM
тАО01-22-2009 09:49 AM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
Tak skal du have, Ole.
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тАО01-22-2009 01:17 PM
тАО01-22-2009 01:17 PM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
The panic trace will look something like:
RIP: [
This PSP is not supported on RHEL5.3. You will need the 820 version of the PSP, which is not yet released. The release date is not announced yet, I can't share that data.
To avoid the problem, remove the hp-ilo package, or if you already have the problem and have crashed, boot to init level 1, and then remove the hp-ilo package.
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тАО01-23-2009 11:05 AM
тАО01-23-2009 11:05 AM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
The fix is pretty simple:
--- drivers/char/hp_ilo/CpqCiKlx.c 25 Apr 2008 14:55:18 -0000 1.3.2.3
+++ drivers/char/hp_ilo/CpqCiKlx.c 23 Jan 2009 18:53:26 -0000
@@ -1994,6 +1994,8 @@ static int __devinit hpqci_pci_probe(str
return (status);
}
+ pci_set_master(pdev);
+
adapterExtension->pdev = pdev;
return (status);
}
@@ -2114,6 +2116,9 @@ Return Value:
}
+ if (!CpqCi)
+ return -ENODEV;
+
adapterExtension = CpqCi;
pdev = CpqCi->pdev;
mmioreg = (CPQCIPHYSICAL)pci_resource_start(pdev, 1); // BAR 1, Offset 0x14
The pci_set_master() is to keep the integrated remote console working, there are some shared resources that can get disabled on hpilo unload. The !CpqCi check turns the crash into a graceful failure.
If you want to build this, make sure you system is set up for module builds (kernel-devel + gcc), and run "cd /opt/hp/hp-ilo; do_your_edits to drivers/char/hp_ilo/CpqCiKlx.c; make".
To work around this in the short term, one could add a "rmmod hpilo" in the start portion of /etc/init.d/hp-ilo. That way, your existing management software would continue to function, and there would be no crash.
case "$1" in
start)
#
-# First test to see if hp-ilo driver is loaded
+# First test to see if hpilo driver from distro is loaded
+#
+ RUNNING=`lsmod | fgrep hpilo`
+ if [ ${#RUNNING} -ne 0 ]; then
+ rmmod hpilo
+ if [ "$?" -ne 0 ] ; then
+ showfailure
+ cmaecho "hp-ilo: Not able to stop hpilo module"
+ exit 1
+ else
+ cmaecho "hp-ilo: Unloaded distribution hpilo module"
+ fi
+ fi
+#
+# Then test to see if hp_ilo driver is loaded
#
RUNNING=`lsmod | fgrep hp_ilo`
if [ ${#RUNNING} -ne 0 ]; then
Long term, the right way will be to upgrade your management software to version 820, which will use the in distro hpilo module, and you will not need the hp-ilo package.
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тАО01-23-2009 01:19 PM
тАО01-23-2009 01:19 PM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
Eagerly waiting for the 820 release.
Thanks,
Peters
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тАО01-25-2009 11:00 PM
тАО01-25-2009 11:00 PM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
For such a detailed explanation...
Regards,
AKT
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тАО01-26-2009 04:51 AM
тАО01-26-2009 04:51 AM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
More details can be found in this RedHat KB article
http://kbase.redhat.com/faq/docs/DOC-15564
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тАО03-01-2009 10:21 PM
тАО03-01-2009 10:21 PM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
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тАО03-05-2009 07:59 AM
тАО03-05-2009 07:59 AM
Re: After Installing PSP on Redhat Enterprise Linux 5.3 on a DL360 G5 the system hangs on boot
[root@stlmojbprod01 linux]# rpm -Uvh cpq_cciss-3.6.20-18.rhel5.x86_64.rpm
Preparing... ########################################### [100%]
The currently running kernel (2.6.18-128.1.1.el5) is not
supported by this rpm. The supported kernels are:
2.6.18-128.el5
2.6.18-128.el5xen
2.6.18-53.1.13.el5
2.6.18-53.1.13.el5xen
2.6.18-53.1.14.el5
2.6.18-53.1.14.el5xen
2.6.18-53.1.19.el5
2.6.18-53.1.19.el5xen
2.6.18-53.1.21.el5
2.6.18-53.1.21.el5xen
2.6.18-53.1.4.el5
2.6.18-53.1.4.el5xen
2.6.18-53.1.6.el5
2.6.18-53.1.6.el5xen
2.6.18-53.el5
2.6.18-53.el5xen
2.6.18-8.1.14.el5
2.6.18-8.1.14.el5xen
2.6.18-8.1.15.el5
2.6.18-8.1.15.el5xen
2.6.18-8.el5
2.6.18-8.el5xen
2.6.18-92.1.13.el5
2.6.18-92.1.13.el5xen
2.6.18-92.1.18.el5
2.6.18-92.1.18.el5xen
2.6.18-92.1.1.el5
2.6.18-92.1.1.el5xen
2.6.18-92.el5
2.6.18-92.el5xen
Please boot into a supported kernel before installing this rpm
error: %pre(cpq_cciss-3.6.20-18.x86_64) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping cpq_cciss-3.6.20-18
Info:
[root@stlmojbprod01 linux]# cat /etc/redhat-release ; uname -a
Red Hat Enterprise Linux Server release 5.3 (Tikanga)
Linux stlmojbprod01.magellanhealth.com 2.6.18-128.1.1.el5 #1 SMP Mon Jan 26 13:58:24 EST 2009 x86_64 x86_64 x86_64 GNU/Linux
[root@stlmojbprod01 linux]#
Is there an easy solution?
Thanks.