Battery replacement on SA controllers.

[POEIT]

Hi there,
can someone provide PN/Approx. cost for these?
Here's what's being generated in the logs-THANKS!
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Event Name: Accelerator Board Battery Failed (3040) Event originator: SFIDB1 Event Severity: Critical Event received: 12-Feb-2006, 18:47:09

Event description: Accelerator Board Battery Failed. This trap signifies that the agent has detected a battery failure associated with the array accelerator cache board. User Action: Replace the Accelerator Cache Board.

Location: Slot 6b
Model: sa-6400em
Serial Number:
Total Memory: 196608

Event Name: Accelerator Board Battery Failed (3040) Event originator: SFIDB1 Event Severity: Critical Event received: 12-Feb-2006, 18:47:09

Event description: Accelerator Board Battery Failed. This trap signifies that the agent has detected a battery failure associated with the array accelerator cache board. User Action: Replace the Accelerator Cache Board.

Location: Slot 6
Model: sa-6400
Serial Number: P67570C9SQM0BR
Total Memory: 196608

[Igor Karasik]

First check your SmartArray 6400 firmware
and if you don't run at least 2.48 version - upgrade.
http://h18007.www1.hp.com/support/files/storage/us/revision/7808.html
"The firmware update, Version 2.48, contains critical bug fixes and is the minimum version required"

"Updated the battery charging firmware to reduce the frequency and duration of battery charging cycles. This helps prevent overcharging the battery, which can contribute to premature battery failures. This also reduces the time required for a battery recharge cycle to complete.
Updated the battery firmware to improve the sensing and reporting of battery health. This helps prevent battery status messages from alternating or indicating false status.
Updated the battery firmware to reduce the chances of deep discharging the battery. This helps to maintain the capacity of the battery in the event data was trapped in the cache over the specified backup duration.
Updated the battery firmware to keep the charge capacity during a controller firmware update. This helps prevent the inconvenience of battery back write cache becoming temporarily disabled due to a required recharge following a battery firmware update. "

[POEIT]

Thanks..I checked the server, it is now showing that the battery status is OK?? Odd. Current firware rev on the boards is v 2.26.
Dumb question...right clicking on the link downloads a text file...does this get imported in by the flash utility?
Thanks.

[Igor Karasik]

If you have 2.26 firmware - upgrade to 2.58 version and 99.9% that your problems with battery accelerator will go away.
The easy way to upgrade SmartArray 6400 firmware is online upgrade.
Use this link
http://h18004.www1.hp.com/support/files/storage/us/index.html
choose product "SmartArray controller", model "6400" and OS version you using.
Download exe file and run it from OS - restart required.